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IT Management + Service

NEWS

UK CIOs grapple with AI Agent control

Recent findings reveal a widening gap in the oversight of AI systems within British organisations.

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NEWS

UK IT professionals report high confidence in AI and cybersecurity readiness

New research reveals UK IT professionals are ahead in future-proofing for AI, despite challenges limiting full adoption.

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BMC and AWS: alliance for intelligent automation

BMC has partnered with AWS to enhance intelligent automation, emphasising data orchestration at a global scale.

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NEWS

Kelly Morgan joins KnowBe4 as Chief Customer Officer

KnowBe4 appoints Kelly Morgan as Chief Customer Officer to enhance global customer success and risk management.

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NEWS

Infinigate UKI partners with OpenOrigins for media authentication

Infinigate UKI announces partnership with OpenOrigins, enhancing media authentication for UK's channel community.

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NEWS

Phoenix achieves Pinnacle Partner status with VMware

Phoenix has been recognised as a VMware Pinnacle Partner, reflecting its ongoing collaboration and providing additional support and resources for customers.

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Strengthening network sovereignty: HPE Aruba's UK instance

Hewlett Packard Enterprise has tailored its network management solution for the UK to enhance data...

Freshworks awarded IT service role at National Theatre

Move to cloud-based customer experience platform supports collaboration, conversational service and...

New Relic launches global observability research

Survey reveals gap between mission-critical importance of full-stack observability to business...

Network and application performance visibility to drive business innovation

Over 80% of C-Suite, business and IT decision makers believe that digital performance is critical...

ConnectWise unveils major new developments

Next Generation of ConnectWise unveiled with new Asio unified platform, launch of the next...

IT Service Management enhances productivity, innovation & IT outcomes

SolarWinds has released a report on the positive impacts of IT Service Management (ITSM) on...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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