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IT Management + Service

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Camunda pioneers new integrations with ServiceNow

Camunda's new ServiceNow integrations enhance orchestration of complex IT processes, offering improved visibility and flexibility in enterprise environments.

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NEWS

Debenhams Group embraces AI to modernise retail operations

Debenhams Group introduces a new AI solution to streamline sales and stock management, enhancing decision-making and efficiency during the festive season.

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Zenture Partners and Momentum: Pioneering telecom management for the future

Zenture Partners joins forces with Momentum, enhancing telecom lifecycle management with streamlined procurement and advanced services.

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Axians UK unveils Theia: A comprehensive observability as a service solution

Axians UK launches Theia OaaS to offer real-time visibility across IT and OT, addressing digital complexity and supporting ESG initiatives.

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NEWS

Navigating AI compliance: A balancing act for UK IT decision makers

Many UK IT leaders face challenges in ensuring AI compliance, with regulations like GDPR and the EU AI Act posing significant hurdles.

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NEWS

Britain leads Europe in AI adoption, emphasising its positive impact

The UK is outpacing Europe in AI integration at work, with its workforce embracing advanced AI systems, as revealed by TOPdesk research.

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Report highlights VSM value

The Value Stream Management Consortium has announced the full findings of its inaugural research...

UK businesses face major revenue losses due to network instabilities

Network disruptions cost UK businesses millions, prompting renewed focus on connectivity and...

Paessler reveals the biggest frustrations and challenges for IT system administrators

False positives and incorrect notifications about possible problems are the main source of...

Unified observability a key productivity and CX driver

A new survey from leading market research firm IDC reveals that a unified view of digital...

Rocket Software launches NextGen Academy in Newbury, UK

Rocket Software unveils its NextGen Academy in Newbury, aiming to develop enterprise software...

Park Place Technologies bolsters Ireland tech investment

Park Place opens state-of-the-art Support and Operations Centre in the heart of County Cork.
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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