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IT Management + Service

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Teradata launches Enterprise AgentStack for enterprise AI deployment

Teradata introduces Enterprise AgentStack, an AI platform designed for efficient and secure deployment across hybrid environments.

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NFU Mutual to migrate core systems to Guidewire Cloud Platform

The UK insurer NFU Mutual will migrate its systems to the Guidewire Cloud Platform and adopt enhanced data management and digital tools.

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TeamViewer and Thrive join forces to enhance digital workplaces

TeamViewer partners with Thrive to integrate DEX capabilities into its managed services platform, improving operational visibility and workflow efficiency.

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Yubico launches self-service YubiKey ordering and streamlined portal

Yubico updates YubiKey as a Service with self-service features for easier passkey management.

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Enterprise AI: transitioning to multi-agent systems

Enterprise adoption of AI is advancing, with multi-agent systems optimising workflows and enhancing governance. Businesses anticipate robust AI integration for a competitive edge.

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NEWS

Dynatrace unveils agentic AI at Perform

Dynatrace announces upgrades designed to elevate AI-driven observability, with impacts on IT operations and customer success.

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AI-powered workflows enhance enterprise productivity

Cognizant partners with Microsoft to infuse AI across enterprises, propelling innovation and...

Poor asset management results in bad decision making

More than a quarter of decision-makers, managers and engineers working in asset management roles in...

ServiceNow acquires Raytion

Raytion’s industry-leading information retrieval technology will enable unified real-time access...

USU to equip BWI and German Federal Armed Forces with central IT service management platform

Extensive, long-term framework agreement with eight-figure total volume.

Automation, self-Service, and SLAs are keys to ITSM efficiency

Findings from the SolarWinds 2024 State of ITSM Report showcase several more effective methods for...

Park Place Technologies launches Uptime Partner Portal and New Partner Program

Enhanced channel offerings increase visibility, streamline operations and help deliver world-class...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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