NEWS

ScienceLogic expands reach to South Africa amid demand for AIOps

ScienceLogic appoints Corr-Serve as value added distributor to bolster AIOps managed services channel.

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NEWS

Centrica modernises applications with VMware Tanzu

VMware is empowering Centrica in its mission to help customers live sustainably, simply, and affordably by providing better visibility into the company’s cloud-native applications running on Amazon Web Services (AWS).

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NEWS

BT doubles down on AIOps with Dynatrace

BT’s Digital unit is partnering with Dynatrace, making it a core component of a new service management stack for BT Group.

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NEWS

Modernisation cannot succeed without observability

This year's VMware State of Observability report notes an increase in organizations recognizing the business benefits modern observability can bring. Learn about that and other key findings.

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NEWS

Three in four consumers ready to walk away if customer service is poor

Survey highlights scale of frustrations with the pandemic customer experience.

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NEWS

LogicMonitor expands to new R&D centre in Pune, India

Looks to increase company’s Indian employee base by at least 25 percent this year further establishing India as a key location for LogicMonitor’s continued growth.

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ISG Provider Lens report sees German companies and SIAM vendors turning to automation to manage...
GoTo Resolve now includes free remote monitoring and management, advanced helpdesk functionality,...
Enhanced channel offerings increase visibility, streamline operations and help deliver world-class...
HCL Technologies and NetBrain Technologies have launched HCL NetBot, a joint collaborative...
BMC's Control-M helps Tampa General automate data processes for enhanced health care and...
The fast growth startup expanded its use of Freshworks’ ITSM platform Freshservice across...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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