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IT Management + Service

NEWS

Telia taps ServiceNow

ServiceNow says that Telia Company, a multinational telecommunications company and mobile network operator, will standardize its service operations on the Now Platform.

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NEWS

Hitachi Vantara delivers intelligent DataOps Software Suite

The Lumada DataOps Suite provides AI-driven data management through a cloud-native platform to improve data flow and productivity for data-driven enterprises.

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NEWS

Westcon-Comstor expands Sandvine distribution agreement across EMEA and APAC

Leading technology distributor appointed strategic distributor for Sandvine.

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NEWS

ServiceNow to acquire indoor mapping disruptor Mapwize

Acquisition empowers employees to confidently navigate the workplace with native mobile mapping and wayfinding capabilities for the new world of hybrid work.

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NEWS

Riverbed launches New Open-Forum Community to serve NetOps, SecOps and IT practitioners

Riverbed Community is a new forum to discuss hot IT issues such as visibility, cybersecurity, network and app performance, digital experience management, cloud migration and more among peers, customers and known tech experts.

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NEWS

Freshworks and Pink Elephant EMEA join forces

Pink Elephant EMEA becomes a Freshworks-authorized reseller and implementation partner to bring refreshing IT Service Management to elevate employee engagement.

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Hitachi Vantara to acquire Waterline Data

Hitachi Vantara is to acquire the business of privately held Waterline Data, Inc.

Centrica modernises applications with VMware Tanzu

VMware is empowering Centrica in its mission to help customers live sustainably, simply, and...

Unifying automation across hybrid cloud management

Red Hat Ansible Tower 3.4 introduces new workflow features, security standards, designed for...

Wealth management company Charles Stanley moves service management to the Cloud

Charles Stanley is using Sunrise ITSM SaaS to transform its service management and adopt an...

Fujitsu adopts Celonis process intelligence

Celonis and Fujitsu use process intelligence to support business operations, with reported cost and...

PagerDuty AIOps promises to transform modern operations

Customers using PagerDuty AIOps saw an average of 87% noise reduction and deployed automated...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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