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IT Management + Service

NEWS

Unified observability a key productivity and CX driver

A new survey from leading market research firm IDC reveals that a unified view of digital infrastructure is essential for IT teams that must improve the digital customer experience while boosting overall organizational productivity.

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NEWS

Survey identifies key database monitoring challenges

A sector analysis of the results from a major database monitoring survey has revealed how and why the growth, complexity, and management of database estates in Financial Services is different to other industry sectors. The results clarify the areas businesses in the sector should consider when including their database estates in digital transformation initiatives.

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NEWS

DORA metrics accelerate the mainframe DevOps journey

New enhancements include Venafi integration for better security controls.

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NEWS

ScienceLogic expands reach to South Africa amid demand for AIOps

ScienceLogic appoints Corr-Serve as value added distributor to bolster AIOps managed services channel.

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NEWS

Centrica modernises applications with VMware Tanzu

VMware is empowering Centrica in its mission to help customers live sustainably, simply, and affordably by providing better visibility into the company’s cloud-native applications running on Amazon Web Services (AWS).

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NEWS

BT doubles down on AIOps with Dynatrace

BT’s Digital unit is partnering with Dynatrace, making it a core component of a new service management stack for BT Group.

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AI-powered workflows enhance enterprise productivity

Cognizant partners with Microsoft to infuse AI across enterprises, propelling innovation and...

AI-Powered updates boost data governance and workflow efficiency

Alteryx introduces new features to Alteryx One, enhancing AI capabilities and data governance for...

New Relic launches Service Level Management

New Relic’s service level management experience helps developers, operators and executives...

PagerDuty AIOps promises to transform modern operations

Customers using PagerDuty AIOps saw an average of 87% noise reduction and deployed automated...

Green Gourmet partners with Emerge Digital to double turnover by 2028

Green Gourmet partners with Emerge Digital to enhance technology infrastructure, supporting plans...

Paving the way to the software-defined data centres

ISM makes it easier for businesses to efficiently manage software-defined data centres.
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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