NEWS

Dimension Data launches annual ‘Tech Trends’ forecast for 2019

Digital transformation set to shift from theory to reality in the next 12 months, claims Dimension Data in new report focusing on customer experience, cybersecurity, digital and technology futures.

Read More

NEWS

Businesses set to miss out on the true benefits of automation

New Capgemini report reveals that upskilling programs help fulfil automation’s productivity potential, saving organizations millions of dollars a year.

Read More

NEWS

Automate or die?

Automation enables agility, increases speed, and drives top-line revenue while freeing up resources and budgets to focus on more strategic tasks

Read More

NEWS

Market giants open up about their move towards automation

FTSE 100 annual reports show growth in application of robotic technologies across various industries.

Read More

BLOG

Robotic Process Automation: The most common pitfalls of which to be aware

Imagine this. You come up with an exciting, new and innovative idea for your business and you’re excited to see it come to life. But, when you actually get the ball rolling, the process is longer than anticipated. This means more time is wasted and the team can often become demotivated. There’s nothing worse than timelines taking longer than anticipated. By Joanne Taylor, Director of Digital Innovation at Software AG.

Read More

BLOG

How to Ensure Your Chatbot Will Make and Not Break Your CX

With voice technology becoming more and more mainstream, an increasing number of businesses are turning to chatbots to streamline their customer services and decrease costs. While chatbots as customer service agents are gaining ground, businesses still need to overcome a series of challenges when deploying this technology, mainly due to the way that chatbots have been designed to operate up to now. By Progress.

Read More

Blue Prism’s COVID-19 Response Program is at the forefront of the pandemic crisis helping...
CM.com, a global Conversational Commerce platform, has released the details of new industry...
AI-powered RPA, combined with Netcall’s low-code technology, will automate a wider range of...
Additional funding will accelerate the digital transformation of enterprises and the workforce.
Capgemini global study finds 3 in 4 customers would increase spend and be more willing to try new...
ONQU Solutions, the business transformation consultancy, has launched a free, online Process Cost...
Latest Video