APM Group offers guidance based on feedback from operating CIF Code of Practice to avoid most common problems.
Read MoreResearch highlights importance of CIOs building internal relationships with sales and marketing to improve end user customer experience.
Read MoreService management provider, Fusion Business Solutions, collaborates with BMC to deploy upgraded IT service management (ITSM) package. IT operations specialist, Fusion Business Solutions, announces the availability of BMC Remedy’s upgraded ITSM 8.0 solution, as an extension of its existing offering. The new solution is simpler to use, improves IT collaboration and integrates with social media tools.
Read MoreInteroute integrates Microsoft Lync into its Video as a Service Cloud, enabling Lync users to make video and voice calls to any internal or external end devices, regardless of connectivity.
Read MoreLANDesk will provide a mobile service desk solution to enhance end-user support for 5,500 employees.
Read MoreA survey commissioned by the Information Commissioner’s Office (ICO) has shown many employers appear to have a ‘laissez faire’ attitude to allowing staff to use their personal laptop, tablet computer or smartphone for work business, which may be placing people’s personal information at risk.
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