Avon Products undergoes hybrid infrastructure transformation

“To fully support the needs of our Representatives and her customers, our IT infrastructure needs to operate with agility,” said Sue Liddie, Avon’s Chief Information Officer. “We believe that HPE is the right global partner to help us to deliver the best experience for our end-users today and in the future. This partnership also allows us to accelerate our growth strategy in areas like digital where having a solid IT infrastucture is critical.”

As part of the agreement with Hewlett Packard Enterprise, Avon will:

• Use HPE’s integrated framework to standardize IT processes that power a hybrid infrastructure, and provide high-quality service delivery using best practices and alignment to established global standards
• Establish a Security Operation Center at HPE’s global delivery center
• Set up a Global Service Desk utilizing self-service tools, remote support and data analytics to enhance end-user experience
• Implement HPE’s tools to monitor and automate distributed server management services, including HPE Operations Manager, HPE Operations Orchestration, and HPE Server Automation
• Leverage HPE’s Global Network Operating Center to provide network data services, including HPE’s tools for monitoring and automation

As part of the agreement HPE will identify cost efficiencies and provide tools and processes to operate more consistently, enabling Avon to quickly adjust and adapt to ever-changing business demands.

“As a leader in beauty and direct selling, Avon aims to stay ahead of the curve by laying a new foundation for their digital strategy,” said Mike Nefkens, Executive Vice President & General Manager of Enterprise Services, Hewlett Packard Enterprise. “The partnership with Hewlett Packard Enterprise will enable Avon’s business transformation journey, which is critical for staying competitive in today’s rapidly dynamic business environment.”