Chair of the judges, IT Europa Editor John Garratt says the number and quality of the entries increases each year and this was a particularly competitive set of finalists. “I think the nature of projects has become more complex over time, and the managed services sector as a whole has upped its game in terms of delivering effective and continuing results to customers.”
“We had a wide mix of winners, with some smaller services specialists beating off larger IT household names to carry off the trophy. The winning projects, in particular, showed a new level of customer engagement and an effective combination of multiple technologies with real understanding of customer issues.”
The Awards dinner followed a successful Managed Services Summit during the day in which several hundred attendees covered issues such as customer relationships, what it is like to go through a managed services merger, the likely technology and marketing impact of blockchain, and how the industry is evolving, with input from more than thirty technology sponsors.
Managed Services & Hosting (MSH) Awards 2019 – The Winners:
Best Vertical Market Managed Service Solution winner: TIG; highly commended: Content and Code
Most Innovative Managed Service Solution: Storage winner Datto; highly commended: Altaro
Best Cloud Platform-based Managed Service Solution: winner ConnectWise; highly commended: Claranet, Fitzrovia IT
Most Innovative Managed Service Solution: Security Project: winner METCloud; highly commended: Redscan Cyber Security
Most Innovative Managed Service Solution: General: winner Nexus; highly commended: Carbonite, Content and Code
Most Innovative MSP: winner Virtuoso IT; high recommended: Scholar Web Services
Most Innovative Managed Service Solution: Security Application: winner Continuum, highly commended: Barracuda MSP, Webroot
Best Business Intelligence/Analytics MSP Project: winner WatchGuard
Best Data Centre/Hosting MSP Project winner: Valtech
Best Enterprise MSP Project winner: Netstar, highly commended: Krome Technologies
Best AI/IoT/Business Transformation MSP Project winner Cloudian & C5 Alliance Group; highly commended: Barracuda MSP
Best Public Sector MSP Project winner: Code Enigma, highly commended: DSP
Best SMB MSP Project winner: Infinity IT Solutions
Best Wireless/Mobile-based MSP Project winner SolarWinds MSP, highly commended: Infinity Group
Best Comms/UC MSP Project winner: Virtual1, highly commended: RingCentral
Best Storage/Data Management MSP Project winner: Kaseya, highly commended: CSI
Managed Services & Hosting Excellence Award winner: ConnectWise, highly commended: Tech Data, Ingram Micro
The Managed Services & Hosting Awards were developed and organised by IT Europa and Angel Business Communications to recognise excellence in the development and delivery of managed services and hosting technologies and solutions. The awards build on the success of the Managed Services & Hosting Summit series of events which are now entering their 9th year in the UK and third year in Europe. The 2018 awards were presented at a reception in London following this week’s UK Managed Services & Hosting Summit.