Atos selected as HMRC agile transformation delivery partner

Atos has strengthened its existing partnership with HM Revenue and Customs (HMRC), signing a new contract for up to five years to help HMRC continue its digitisation journey.

Under the agreement, Atos, together with an ecosystem of partners including Mercator, Opencast, and EY, will provide highly skilled technical and operational support for HMRC’s extensive network of Digital Delivery Centres, helping to deliver a more streamlined and efficient digital customer experience.

This contract forms part of HMRC’s wider transformation programme which will extend and enhance HMRC’s technical capability to respond to increasing demands across the Department. It will result in more accessible and intuitive digital services, improving the user experience for the citizens and businesses served by the Government department.

Nikki Kelly, Head of Public Sector & Defence Northern Europe, said: “In being selected by HMRC to help transform its client services we will work collaboratively and alongside our ecosystem of partners to enhance the experience for millions of HMRC customers and support its ambition to be a trusted, modern tax and customs department.”

This programme builds on Atos’ existing relationship with HMRC, having worked collaboratively with the UK Government department for over ten years on projects to support HMRC’s response to evolving citizen demands and transform service delivery.


GenAI is expected to improve productivity, efficiency, and automation, with long-term ROI for ...
New industry report highlights growing SaaS waste, persisting audit costs and evolving priorities...
Hornetsecurity’s new 365 Total Protection Plan 4 uses AI to upskill users and reduce the strain...
Xceptor has unveiled findings from a new report conducted in partnership with Crisil Coalition...
89 per cent of female tech leaders are thriving, but opportunities are still limited with women...
The Corporate Governance Institute stresses that leaders must champion technological adoption and...
GoTo has released a new research report: The Pulse of Work in 2025: Trends, Truths, and the...
New research from Sinch reveals how top brands are unlocking smarter, more personalized customer...