Infinigate UK&I launches DX Insights in partnership with Riverbed

DX Insights, based on Riverbed’s market-leading Aternity Digital Experience Management (DEM) solution, lets organisations understand their users’ digital experience, providing a comprehensive overview of business-critical applications so they can be optimised for maximum cost-efficiency and productivity.

Available in the UK, the service represents a growth opportunity for Infinigate partners, enabling them to forge long-term, trusted relationships with customers through the constant visibility and optimisation of critical network infrastructure.

DX Insights continuously monitors the workforce user experience, offering the opportunity to reduce cost and improve workforce productivity. From identifying users impacted by performance issues and underperforming devices, to reclaiming unused software licences, running automatic remediation and assessing the impact of digital transformation initiatives, the DX Insights service quickly delivers the benefits available from Riverbed Aternity, increasing employee productivity and user experience.

Justin Griffiths, MD at Infinigate UK&I, says: “DX Insights answers very real business needs, helping partners provide a service that is very relevant to their customers, to maximise business effectiveness and efficiency. The managed service option means it is easy to procure and flexible to use.”

Kirsten MacGregor, Head of Alliances and Channel Sales UKI at Riverbed, comments: “Infinigate’s DX Insights provides partners with opportunities to expand their business with more flexible licensing models to deliver optimal digital experiences to customers through Aternity, part of Riverbed’s Unified Observability portfolio. Through this service, partners can better support customers, helping them optimise their digital experience to get the best ROI for their IT investment.”