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Wavenet, a renowned UK-based managed services and security provider, proudly unveils a revolutionary European strategic partnership with 8x8, a leader in global business communications platforms. As one of the first partnerships of its nature, it promises to redefine enterprise communications and set a new standard for customer experience (CX).
This landmark announcement arrives on the heels of Wavenet's recognition as the 8x8 EMEA Resell Partner of the Year 2025 and the 8x8 EMEA Contact Centre Partner of the Year 2025. This accolade is a testament to Wavenet's unparalleled expertise, flawless delivery, and unwavering commitment to customer satisfaction.
The alliance empowers Wavenet to present the 8x8 Platform for CX suite, encompassing solutions such as 8x8 Voice for Microsoft Teams, 8x8 Unified Communications, and 8x8 CPaaS solutions, amongst others. With substantial investments in talent, infrastructure, and certifications, Wavenet is strategically positioned to assist organisations in modernising their communications, optimising workflows, and implementing AI-driven customer engagement strategies.
“This is a world-first partnership and a huge step forward for our customers,” said Barry Ward, Director of Contact Centre, Mobile and Unified Communications solutions at Wavenet. “Working this closely with 8x8 gives us a unique ability to transform how businesses communicate, particularly those upgrading from legacy systems, and wishing to enhance their customer and staff experiences.”
“Wavenet’s strong dedication to innovation and customer success makes them a trusted and highly valued partner,” said Emily Masterton, Head of Channel EMEA at 8x8. “We are deeply grateful for our partnership with Wavenet, whose vision and expertise continue to elevate what’s possible for our joint customers. Achieving this strategic status as 8x8’s first partner of this kind highlights their leadership in driving the future of enterprise communications."
Both Wavenet and 8x8 are poised to deliver intelligent, scalable, and secure communications solutions, enabling businesses to thrive in the contemporary digital landscape.
