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xtype debuts native governance platform for ServiceNow

xtype unveils a platform to bridge governance gaps in ServiceNow, enhancing compliance and efficiency for enterprises.

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Zendesk's AI-Powered revolution: enhancing customer experience
  • Published in AI

Discover how Zendesk's new AI-driven features are transforming customer service through advanced automation and analytics.

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NEWS
Zendesk acquires HyperArc to enhance AI-powered analytics

Zendesk extends its analytics capabilities by acquiring HyperArc, aiming to provide GenAI-powered insights to enhance customer intelligence.

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Harnessing Agentic AI: balancing trust and collaboration for future success
  • Published in AI

Agentic AI offers vast economic potential, but trust and human collaboration are essential for effective deployment and scaling.

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Addressing inequalities in AI access and training

The Adaptavist Group reveals workplace AI implementation is deepening inequalities, with...

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Empowering the next generation of conservation professionals

The Connected Conservation Foundation and Cisco introduce a free training program for aspiring...

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IoA Professional Portfolio: transforming data hiring

The IoA's Professional Portfolio offers a dynamic, evidence-based framework to assess and hire...

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NEWS
Addressing the UK’s trust gap in cyber risk management

CyXcel's research reveals that a lack of trust in third-party vendors leaves UK businesses exposed...

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Expanding cyber security in Ireland's public sector

Integrity360 enhances public sector cyber security amidst Ireland's growing data breaches.

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NEWS
The rise of AI in cybersecurity: insights from ISC2's 2025 Survey

AI adoption is transforming cybersecurity, reshaping roles, and influencing hiring, as highlighted...

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Digital Realty enhances carbon-free operations in Greece with PPC's energy initiative

Digital Realty's data centers in Athens to run on PPC’s verified renewable energy, advancing...

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Enhancing identity security with generative AI: Quest Software's strategic release

Quest Software's new AI enhancement cuts down investigation time and addresses rising identity...

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Videos

AI - is it time for a rethink?

Claire Keelan, UK MD at Onnec, is warning that the UK will fall short of its AI ambitions and data centre expansion targets, unless it tackles the growing workforce shortage by tapping into underused talent...

Waste heat from data centres could heat over 3.5 million UK homes

Simon Kerr, head of heat networks at EnergiRaven, discusses the recent analysis from EnergiRaven and Viegand Maagøe finds that projected growth in data centres will produce enough waste heat to warm millions...

Sustainable decommissioning and circular economy outcomes

Rob Bolton, CEO at n2s Bioscope, explains how n2s has formed a new three-year partnership with NTT DATA to support Virgin Media O2 across all UK data centre sites, focusing on responsible decommissioning,...

Data centre investment moves into the mainstream

Lottie Tollman, Head of Data Centres Advisory, EMEA and Gonzalo Martín, Head of Data Centres Capital Markets, EMEA, both at Colliers, the international property adviser, explain why data centres are no longer...

Expert Opinions

Future-Proofing Data Centres: How Silicone Roofing Cuts PUE and Protects Uptime

By Errol Bull, P.E., CSI, Application Development Leader at Momentive Performance Materials Inc. Member: IIBEC, ASTM C24, ISO TC59/SC8.

Why AI data centres are becoming a critical infrastructure cyber risk

By Arik Diamant, Principal Solution Architect, at Claroty.

Power quality: The unseen phenomenon behind some of the biggest data centre challenges

By Christopher Butler, President, Embedded and Critical Power.

AI in the SOC: why complete autonomy is the wrong goal

By Dan Petrillo, VP of Product at BlueVoyant.

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