Capgemini and OpenAI collaborate on scaling AI across enterprises

Capgemini has announced a strategic alliance with OpenAI to support the development and deployment of enterprise AI using Frontier, OpenAI’s platform for building and managing AI systems capable of performing practical tasks across organisations. As a founding member of the OpenAI Frontier Alliance, Capgemini will focus on addressing the challenges that limit wider AI adoption by helping clients navigate business, data, organisational and systems integration requirements for enterprise-wide deployment.

By drawing on its industry expertise, domain-specific process knowledge, data governance capabilities and digital transformation assets, Capgemini aims to support the implementation, operation and scalability of AI agents within organisations, with an emphasis on secure deployment and reliable performance.

Capgemini’s sector experience, transformation capabilities and AI, data and cloud resources will contribute to integrated business initiatives for clients globally. Supported by OpenAI’s expertise in enterprise AI cloud services and APIs, Capgemini will develop AI operating processes and adjust workflows to improve efficiency and reduce the time to achieve value from deployment.

As organisations commit to multi-year AI investment strategies, activity is shifting from experimentation towards longer-term application. While expectations for impact remain high, key barriers to scaling AI now relate less to core technology and more to data readiness, operational models, infrastructure, digital enablement and sector-specific expertise.

Through this partnership, Capgemini intends to establish an OpenAI Enterprise Frontier delivery function made up of AI specialists across its global network. This function will support organisations in moving from pilot projects to scalable operations while maintaining governance and quality standards, with applications across sectors such as consumer products, financial services, life sciences, energy and utilities.