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NEWS
AI holds the key to successful CX strategy

Business leaders whose jobs involve customer service are looking to AI for a competitive advantage as cost pressures mount and customer loyalty is more fragile than ever.

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NEWS
Splunk introduces OT offering
  • Published in AI

Splunk Edge Hub combats data deluge by bridging the data collection gap of physical and edge environments.

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Automata partners with The Royal Marsden

Automata’s integrated automation will support The Royal Marsden NHS Foundation Trust’s Clinical Genomics service to personalise more cancer treatments and speed up diagnosis of the disease.

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Kore.ai launches Channel Partner Program
  • Published in AI

Kore.ai, a leading enterprise conversational AI platform and solutions company, has today introduced a new Partner Program to bolster the support it provides to its indirect sales channel.

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Sinequa supercharges intelligent search powered by NVIDIA

Sinequa adopts NVIDIA DGX systems to accelerate and scale the development and training of its...

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ManageEngine Site24x7 unveils OpenAI Observability Integration

ManageEngine has newly added OpenAI observability as a native capability to Site24x7, its...

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RETN launches London to Paris Low Latency Connectivity

RETN has launched its new low latency network route between London and Paris. Spanning 550...

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Selector adds full-stack capabilities

Summer release offers insights into network health from devices and interfaces to infrastructure,...

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ConnectWise unveils Network Monitoring and Management solution

ConnectWise brings core and advanced network monitoring and management capabilities to its...

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Auvik launches Partner Program

Tiered program offers resellers a streamlined, profitable experience through Auvik’s...

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TCS bets big on Azure Open AI

Tata Consultancy Services (TCS) has deepened its partnership with Microsoft by announcing plans to...

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Getting more travellers to their destination on time

Unified observability platform helps Italy’s largest airports process 90% of travelers through...

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70% of executives believe the benefits of generative AI will outweigh the associated concerns

Generative AI tools for chatbots, product and service design, and customer experience seen as most...

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NEWS
Shadow AI set to drive new wave of insider threats

Imperva warns that the twin factors of poor data controls and the advent of new generative AI tools...

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NEWS
Rackspace Technology partners with Google Cloud

Foundry for Generative AI by Rackspace and the global Generative AI Google Cloud Center of...

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Videos

Specialist logistics underpins AI-fuelled data centre expansion

Keith Young, Global Head of Last Mile Services at Arvato, explains how the recent entry into the US data centre market is the latest step in the strategic integration of ATC, the Irish logistics company that...

Scotland emerging as key growth market for data centre developers

Dan Evans, Associate Director at Lichfields, discusses the results of the company’s recent data centre study, which finds that, for developers, Scotland offers something few regions or countries can match -...

CISO report reveals the extent of the cybersecurity challenge in the age of AI

CEO Dave Gerry, and Dr David Brumley, Chief AI and Science Officer, both at Bugcrowd, discuss the findings of the recent “Inside the Mind of a CISO 2025: Resilience in an AI-Accelerated World” report,...

High performance infrastructure demands high density cooling

DCS talks to Paul Quigley, President of Airsys Cooling Technologies. Paul also holds the executive leadership position at Airsys Global Group overseeing Sales and Marketing. In this interview, Paul discusses...

Expert Opinions

The ouroboros: When AI models eat their own tail

By Andre Jay, Director of Technology at Warp Technologies.

Expanding network reach beyond borders with remote peering

By Mark Daley, Director of Digital Strategy and Business Development, Epsilon Telecommunications.

AI’s Data Privacy Wake-Up Call: Why Sensitive Data in AI Training Is a Regulatory and Data Breach Time Bomb

By Ross Millenacker, Senior Product Manager, Perforce Software.

Can AI help employees to upskill?

By Nadir Merchant, General Manager, IT Operations Suite, Kaseya.

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