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RingCentral enhances AI-driven workforce management with CommunityWFM acquisition
  • Published in AI

RingCentral acquires CommunityWFM to boost its contact centre platform with advanced AI workforce management capabilities.

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Qodea expands into Nordic market with acquisition of TIQQE AB

Qodea Ltd. acquires Swedish consultancy TIQQE AB to broaden its European presence and enhance engineering capabilities in the Philippines.

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SUSE appoints Margaret Dawson as Chief Marketing Officer

SUSE strengthens its global marketing strategy with the appointment of Margaret Dawson as CMO, focusing on growth and innovation in enterprise-grade solutions.

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Nokia and Supermicro forge partnership for AI-optimized data centre networking

Nokia partners with Supermicro to offer AI-enhanced, high-performance data center solutions, improving scalability and automation.

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Zyxel Networks launches 'Tune Up Your Network' campaign

Zyxel Networks unveils a new advertising campaign highlighting the Nebula cloud management...

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Zoho expands UK operations with strategic moves and new innovations

Zoho expands its UK footprint, investing in local teams and technology, with plans for a new office...

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NEWS
Data centre immersion cooling market to surpass $7.2 billion by 2034

The global data center immersion cooling market was valued at USD 1.3 billion in 2024 and is...

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Georgia and Pennsylvania: Rising stars in the US data centre market

Georgia and Pennsylvania are emerging as key players in the US data center landscape, driven by...

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NEWS
Eviden unveils Europe's most powerful supercomputer: JUPITER

Eviden launches the JUPITER Booster, Europe's most potent supercomputer, set to revolutionise AI...

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Geotab surpasses 5 million vehicle subscriptions, driving innovation in fleet management

Geotab Inc. celebrates a significant milestone, reinforcing its global leadership in connected...

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NEWS
Data4 bolsters sustainability with EDF nuclear deal

Data4 secures a 12-year nuclear supply deal with EDF, marking a significant step towards...

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NEWS
The UK: A booming hub for AI investment

The UK’s AI sector commands record investments, bolstering its status as a global technology...

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Videos

The rise of multi-signal MDR in the age of tool sprawl and identity-driven threats

In this interview, Phil Skelton, Senior Director of International Sales at eSentire, explores why modern defence demands multi-signal MDR that correlates identity, endpoint, cloud, network, and vulnerability...

MSP growth, AI adoption, and generational shifts in buying

Greg Jones, SVP of MSP Success at Kaseya, discussed the TruPeer initiative and its role in supporting MSPs. He also addressed SMB IT growth, AI adoption, sustainability, and the influence of Gen Y and Gen Z...

Building a strong Finnish ecosystem around data centre investments

Antti “Jogi” Poikola newly appointed Managing Director of the Finnish Data Center Association (FDCA), explains how Finland has an exceptional opportunity to become a leading country in sustainable digital...

Partner enablement, AI services, and lessons from Alteryx’s McLaren partnership

Rishi Kapoor, WW Partner Sales Engineering Leader at Alteryx, shares how Alteryx One and the Partner SE model enable MSPs to transition from infrastructure management to high-value data and AI services. From...

Expert Opinions

In the age of deepfakes, proving what is real matters more than detecting what is fake

By Lakshmi Hanspal, Chief Trust Officer at DigiCert.

Autonomous buying is here: Preparing for the era of AI-powered commerce

By Fiona Reid, Director of International Business at Pattern

Expert Insight: Why Local Internet Traffic Matters More Than You Think

Mike Hoy, CTO, Pulsant, and Mike Hellers, Product Development Manager, LINX, on how hosting data locally in Scotland supports optimal speeds and reliability, complementing wider UK connectivity for consistent...

How to prepare for the Cyber Security and Resilience Bill

By Matt Middleton-Leal, Managing Director EMEA, Qualys

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