Cutting service desk calls and improving satisfaction

Guided cloud-based self-help portal solves common ICT problems for end users without service-desk agent intervention.

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NEWS
Small is 'not beautiful' when it comes to the Cloud

Clutch’s 2015 survey indicates room for growth in small business cloud storage adoption, with Dropbox used most often and Apple rated highest for service.

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Netskope equips organisations for EU GDPR compliance

Company also provides complimentary GDPR readiness kit with white paper, compliance checklist, webinar, and in-person seminar workshops.

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NEWS
Cisco introduces software solutions for Cloud-scale networking

Cisco has introduced advanced software solutions and developer tools for cloud-scale networking that will enable service providers and web companies to enhance the performance of cloud applications and reduce the cost of managing and operating the networks that support them.

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Delivering Cloud integration across the data centre

EMC introduces newly integrated and extended cloud capabilities across its entire storage and...

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Fujitsu MetaArc enables customers to digitalise with confidence

Digital Business Platform MetaArc embraces the reality of two-speed IT landscapes by providing...

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VMTurbo introduces support for PaaS

VMTurbo has announced support of Platform-as-a-Service (PaaS) through integration with Cloud...

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New cloud management tool reduces AWS costs

A new software tool allows AWS customers to gain true on-demand, real-time control of their EC2...

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Nutanix brings Community Edition to the cloud

Nutanix says that Community Edition can now be deployed as an on-demand service running on AWS...

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Orchestrated threat management

A powerful new combination of big data analytics, intuitive threat visualization, automated...

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Druva launches Cloud-based global MSP Channel strategy

Druva has introduced its cloud-based global managed service provider (MSP) channel strategy.

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Cisco opens second London office

Expands cloud-based technology division.

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Datto closes $75 million Series B round

Announces plans for continued growth and three new board members.

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NEWS
Fujitsu enables Schneider Electric’s digital workplace transformation

Fujitsu will provide workplace services to Schneider Electric for Europe, Middle-East, Africa and...

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Rackspace launches Managed Cloud for Adobe Experience Manager

Rackspace has announced the general availability release of Managed Cloud for Adobe Experience...

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Videos

In this interview, Jack Cooke, Senior Director of Global Partner Programs at Inforcer, discusses how MSPs are evolving in response to AI, security and the growing complexity of the Microsoft ecosystem. He...
Edgar Van Essen, Managing Director, CCO and Partner for Switch Datacenters, outlines a dramatic decline in water use, new cooperative stakeholder models including green residual heat exchange networks, and a...
Nirav Shah, Founder & Director of Technical Excellence at Infrassist, explains that 24x7 IT monitoring and defence is essential for SMBs as an often distributed workforce needs protection around the clock, not...
Mark Banfield, Chief Revenue Officer at TeamViewer, discusses how the company is using its Tia (TeamViewer Intelligent Assistant) and a ‘shift left’ approach to move IT support from reactive to more...

Expert Opinions

By Eileen Haggerty, area vice president, product & solutions at NETSCOUT.
By Paul Inglis, Senior Vice President and General Manager at Ping Identity.
DXC OASIS is an intelligent orchestration platform that integrates seamlessly across existing IT environments, connecting and actively managing organisations’ entire IT estates in real time.
First Australian Data Centre Forecast Report provides new insight and context on data centre development in Australia.