Digital Transformation driving the need for digital workforce management solutions

According to Back Office Workforce Optimisation pioneer, eg solutions, Digital Transformation is leading to back office activities breaking out of their traditional bricks and mortar role and function, as organisations seek to dramatically improve their service customer propositions.

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Videos

Mike DePalma, VP, SMB Business Development, OpenText Cybersecurity, discusses the continuing evolution of cybersecurity alongside rapidly emerging AI solutions - with agentic AI gaining significant momentum -...
Adam Salley, Sr. Director, Solutions Specialists, Kaseya, examines the shift to cloud workloads and as well as the importance of commercial flexibility.
Adam Salley, Sr. Director, Solutions Specialists, Kaseya, shares his thoughts on the future direction of BCDR and advice for MSPs to develop an optimised, comprehensive BCDR offering for SMBs.
Ben Pritchard, AVK CEO, discusses the findings of a joint Wartsila and AVK-SEG white paper: Data centre dispatchable capacity: a major opportunity for Europe’s energy transition, which provides new analysis...

Expert Opinions

By Pascal Lemasson, AVP Business Development and Sales - Europe at MediaTek.
By Simon West, General Manager, Network Group.