Digitalisation World

Digital Transformation driving the need for digital workforce management solutions

Published in Cloud + MS Colocation/Hosting Data Analytics DevOps Infrastructure Infrastructure Open Software Open Source Platform Security Software Storage

According to Back Office Workforce Optimisation pioneer, eg solutions, Digital Transformation is leading to back office activities breaking out of their traditional bricks and mortar role and function, as organisations seek to dramatically improve their service customer propositions.

Transformation drivers which can deliver for the channel

Rakesh Parbhoo, Executive Vice President Middle East and Africa at Westcon-Comstor, outlines how the company is marking its 40th birthday by sharing key channel trends and a future-ready vision. Hybrid IT,...

Unlocking the power of Industrial AI

Michelle Buckingham, VP of Channel at IFS, discusses the company’s recent acquisition of TheLoops and its recent collaboration with TomTom before explaining how IFS is building a digital-first partner...

The hidden economics of AI: balancing innovation and reality

Chris Carreiro, CTO, Park Place Technologies, explains why so many AI ambitions are faltering and how organisations can navigate this complex landscape. Core issues to address include the underestimation of...

Overcoming complexity - the global payments platform opportunity

Gina Archbold, Channel Business Manager at BlueSnap, provides an update on the company’s Partner Program - explaining how the BlueSnap global payment orchestration platform provides an integrated, single...

Expert Opinions

Trends in Legal Technology That Are Here to Stay

Law firms are embracing AI, cloud, and virtual services to boost efficiency, security, and client trust—now essential across research, case management, remote hearings, and complex mass torts like AFFF.

Technology alone can’t mitigate supply chain risk, but strategic partnerships can

By Lorenzo Romano, CEO of GCX Managed Services.

How AI is pushing a data center network rethink

By Roland Mestric, Head of Strategic Marketing, Network Infrastructure, Nokia.

The State of CX in Europe: What businesses need to know to deliver excellent experiences

By Daniel Bailey, SVP Genesys EMEA.

Data Analytics News Videos Expert Opinions