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Online shopping experience, automation and live chat support reap customer satisfaction and efficiency benefits for NHS shared service desk.
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MuleSoft has published the findings of its Connectivity Benchmark Report 2018 on digital transformation initiatives and the business impact of APIs. This year’s study specifically looks at how IT decision makers (ITDMs) are handling digital transformation, IT operations and change...
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The second annual Global Energy Talent Index (GETI), the world’s largest energy recruitment and employment trends report, has been released, showing that oil and gas businesses must embrace automation and digitalisation to reshape and revitalise their workforces.
Read MoreA new report from BRE Trust explores opportunities to address challenges in the built environment industry using blockchain technology.
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Survey respondents reinforce RMM as the most critical operations application and point to...
Read MoreEurope’s number one provider of natural gas storage services accelerates time-to-insight.
Read MoreLeader in digital threat management expands Digital Footprint product to cover enterprise risk...
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The use of artificial intelligence (AI) could eliminate accusations of privilege and bias and...
Read MoreInformation technology (IT) industry executives in the United Kingdom see another year of...
Read MoreFile Stream integrates with DocuSign to provide a digital signature and contract exchange solution...
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Gatwick’s 1200 cloud-based screens take up only 3Mbps – making the system extremely fast and...
Read MoreThe race is on to become the dominant digital platform in the agriculture sector, harnessing...
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Twenty-five percent of customer service and support operations will integrate virtual customer...
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Machine goes from zero to 87% accuracy in five days.
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Lack of internal resources and exploding cybercrime a ‘perfect storm’ for CISOs and their...
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