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MSPs need to tread softly when it comes to security-stressed SMEs

Antoine Jebara, GM of MSP Business and co-founder at JumpCloud, explains how SMEs want help with any number of security-related challenges – including AI, the threat to innovation, ensuring a seamless user experience, shadow IT, tool sprawl and identity and access management – hence they are increasingly turning to MS(S)Ps. However, SMEs are also understandably nervous when it comes to security, so they want outside assistance but still want to feel in control.

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