News

Demands for privacy and sovereignty expose limits of architectures built for centralised and borderless data flows.
Arrow Electronics has expanded its agreement with IBM to make IBM Storage Protect for Cloud available to channel partners across EMEA through the ArrowSphere Cloud platform.
At its 2026 Relate event in Colorado, Zendesk outlined its push towards an autonomous service workforce, revealing new AI platform capabilities. The event focused on balancing AI-driven scale with trust,...
Sembcorp Energy UK has announced a joint development agreement to deliver Phase 1 of a new data centre development at its Wilton International site in Teesside, in partnership with data centre and digital...

Expert Opinions

In this Q&A, Christian Stanford, RVP EMEA Channels at DigiCert, discusses the company’s channel-first strategy, the growing urgency around certificate lifecycle management, and how partners can help...
Zendesk EMEA CTO Matthias Goehler discusses how AI is reshaping customer service, from automation and cross-channel experiences to security, human empathy, and the shift toward more proactive support.
By Jamie Lyon, Chief Product and Strategy Officer at Lucid Software.
In a Q&A with Zendesk’s VP Marketing EMEA, Emma Acton reflects on how enterprise marketing is evolving. She discusses the shift towards brand-led demand, the continued evolution of account-based marketing,...