News

8th Annual Report analyzes data on IT and data center outages including causes, frequency, costs, and consequences.
Modernising existing infrastructure enables scalable growth, resilience, and long-term value - without disruption.
IT leaders survey finds that despite rising hardware costs and sustainability goals, 1/3 of mobiles, laptops and drives destroyed to protect data still function.
New AI-driven Aternity innovations help enterprises prevent disruption, protect employee productivity, and advance autonomous IT operations.

Expert Opinions

Zendesk EMEA CTO Matthias Goehler discusses how AI is reshaping customer service, from automation and cross-channel experiences to security, human empathy, and the shift toward more proactive support.
By George Ashwin, UK Channel Director at AddOn Networks
In this Q&A, Jamil Valliani, Head of Product for AI at Atlassian, discusses the company’s approach to AI, the role of context in enterprise workflows, and how tools like Rovo and Teamwork Graph are evolving.