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Technologists hold the key to customer loyalty

For many years, ownership of customer loyalty within an organization has traditionally sat with marketing, customer services and, more recently, customer experience departments. By AppDynamics EMEAR CTO, James Harvey

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NEWS
Technologists now hold the key to customer loyalty

By AppDynamics EMEAR CTO, James Harvey,

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NEWS
2022: The Year AI Takes Center Stage
  • Published in AI

By Prith Banerjee, CTO at Ansys.

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NEWS
IoT – the driver behind the transformation of private networks
  • Published in AI

Catherine Gull, Head of Private Network Sales at Cellnex UK, explains why enterprises should look to private networks to unlock digital transformation in the workplace, facilitating the fourth industrial revolution and opening up a world of new possibilities in a fast-moving digital era.

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NEWS
SUSTAINABILITY FOCUS 25

Bridging the Gap between Sustainability and CX By Jay Patel VP & GM, Webex CPaaS

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NEWS
SUSTAINABILITY FOCUS 23

How the tech industry can play its part in reducing carbon emissions Corporate social...

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NEWS
SUSTAINABILITY FOCUS 22

Sustainability as a primary driver of innovation Innovation can and must play a critical role...

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SUSTAINABILITY FOCUS 21

Ring the changes with circular IT procurement It is fair to say that sustainability and...

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NEWS
SUSTAINABILITY FOCUS 20

Why businesses cannot COP-out of responsibility for sustainability action By Michiel Verhoeven,...

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NEWS
SUSTAINABILITY FOCUS 18

Why digital transformation and green initiatives go hand-in-hand By David Mills, CEO Ricoh Europe

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NEWS
SUSTAINABILITY FOCUS 16

Sustainability IT and Circular IT in the light of COP26 By Betsy Dellinger, Senior Vice...

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NEWS
SUSTAINABILITY FOCUS 15

How to be a sustainable CIO Sustainability is a topic that’s everywhere: quite literally, as...

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Videos

A new benchmark for high-density multi-fibre testing

Nigel Hedges, Application and Technical Specialist at Fluke Networks explains that, as fibre density increases and performance margins tighten; driven by AI, cloud, and next-generation digital infrastructure,...

Building trusted partnerships in the channel: AI, culture and the future of MSPs

In this conversation, Sam Lambert, EMEA Channel Director at Gigamon, and Richard Betts, Founder and CEO of Vizst Technology, share candid insights into how AI is reshaping security operations. They explore...

Building a strong Finnish ecosystem around data centre investments

Antti “Jogi” Poikola newly appointed Managing Director of the Finnish Data Center Association (FDCA), explains how Finland has an exceptional opportunity to become a leading country in sustainable digital...

From firefighting to frameworks: Helping MSPs scale with operational maturity

In this interview, Devang Mehta, Co-Founder & Director of Operations and Customer Success at Infrassist, explains how MSPs can move beyond reactive operations to build structured, scalable frameworks for...

News

NinjaOne reveals AI-powered vulnerability management solution

NinjaOne introduces a real-time AI-powered vulnerability management solution that helps IT teams identify and fix security issues more efficiently.

European enterprises gain access to sovereign AI infrastructure through partnership

Polarise and vCluster Labs partner to provide European mid-market enterprises with AI infrastructure that maintains data control and compliance.

Pilot Photonics and Finchetto collaborate on next-gen data centre switches

Pilot Photonics collaborates with Finchetto on fully optical passive network switches, aiming to reduce data centre power use and improve performance.

Keysight's FITS-8CH enhances validation for AI data centres

Exploring Keysight's new solution for error performance validation in AI-focused data centres, aiming to enhance reliability across ultra-high-speed interconnects.

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