NEWS
How to train your AI algorithm

Successful AI algorithms are built on a foundation of training data, but sourcing data that fits your needs and meets volume requirements is harder than you might think. Particularly when it comes to developing AI-driven applications and smart voice assistants. Richard Downs, Director Northern...

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NEWS
Retail innovation – enabling the store of the future

How can brands leverage mobile and digital technology in-store to deliver new retail experiences? By Paul Lynch, Area Vice President & Managing Director, LiveArea EMEA

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NEWS
AI-fuelled digital experiences are the future of great customer experiences

Delivering great online experiences have become a top priority for companies over the last decade. Yet, few take meaningful action to achieve them. By Mark Armstrong, senior director at Genesys

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NEWS
How visibility is key to preventing cloud overspend

By Magnus E Bjornsson, CEO, Men&Mice.

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NEWS
Why big data and AI are a match made in heaven

By Emilio Valdes, SVP EMEA & LATAM, Informatica,

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NEWS
Five Practical Ways Contact Centres Can Use AI to Create Value in 2021

By Martin Taylor, Co-Founder and Deputy CEO at Content Guru.

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NEWS
Machine Learning success starts with these 10 steps

By Santiago Giraldo, Director of Product Marketing at Cloudera.

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NEWS
Delivering intelligent automation to retail

There’s no doubt that every industry sector is under tremendous pressure to improve processes,...

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NEWS
Role of conversation intelligence for brands post COVID-19

Thought Leadership Article by Talkwalker CEO, Robert Glaesener.

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NEWS
Best practices for building an AI serving engine

One of the most critical steps in any operational machine learning (ML) pipeline is artificial...

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Videos

Mark Jow, Gigamon Technical Evangelist, discusses the company’s recent report, “CISO Insights: Recalibrating Risk in the Age of AI”, which reveals how global CISOs are reshaping 2026 cybersecurity...
Dr Aleksandr Donodin, based in the Aston Institute of Photonic Technologies (AIPT), has received just one of 12 fellowship grants from The Royal Academy of Engineering to support his work examining fibre-optic...
Daniel Ciobanu, CEO & Co-Founder of CyberGlobal, explains how the cybersecurity industry has become overcrowded and fragmented, making it challenging to differentiate between top-tier providers and generic...
Laura Mozden, Global Head of ESG at Westcon-Comstor, discusses the company’s recent Responsible Business Report, which reveals that it now sources 50% of electricity globally from renewables and that Scope 1...

News

Discover how Tata Communications and NiCE are set to enhance enterprise contact centres with AI-driven solutions.
IBM's innovative FinOps solutions offer enhanced visibility and optimisation for cloud costs, essential for AI-driven enterprises.
Trustmarque Group and Ultima Business Solutions have merged, forming a formidable force within the UK's IT services landscape.
Proofpoint's latest report unveils significant challenges in data security, driven by AI adoption, data growth, and the rising prominence of AI agents.