NEWS
AI-powered voice analytics are now ready to power the digital-first contact centre in 2021

AI has been identified by Deloitte analysts as the technology that is critical to ‘elevate the human experience’ and power successful next-generation customer service. Gerry de Graaf, Managing Director of award-winning AI voice analytics provider Xdroid, discusses how this advanced tech can...

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NEWS
Overcoming six AI challenges in 2021

Gurpreet Purewal, Associate Vice President, Business Development, iResearch Services, explores how organisations can overcome the challenges presented by AI in 2021.

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NEWS
How to thrive in the enterprise AI era

Enterprise AI is the ability to embed AI methodology — which combines the human capacities for learning, perception, and interaction all at a level of complexity that ultimately supersedes our own abilities — into the very core of an organisation’s data strategy. By Alexis Fournier,...

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NEWS
How and when to adopt AI – Conga’s digital maturity model

By Ash Finnegan, digital transformation officer, Conga.

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NEWS
Using a Value Stream approach to go beyond DevOps and Agile

Software application development is a profitable and high-growth industry, with the UK market...

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NEWS
How much are you spending on outdated automation?

By Neil Kinson, Chief of Staff, Redwood Software.

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NEWS
Transformation requires a cultural change

For organisations to undergo successful digital transformation, a change in cultural mindset among...

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Videos

Andrew Batson, Head of U.S. Data Center Research at JLL, explains how the North America data centre colocation market has reached a critical tipping point, with vacancy rates plummeting to an unprecedented...
Mike DePalma, VP, SMB Business Development, OpenText Cybersecurity, discusses the continuing evolution of cybersecurity alongside rapidly emerging AI solutions - with agentic AI gaining significant momentum -...
Michael Anderson, VP, Business Development at Abstract Security, discusses the launch of the company’s PAINT Partner Program (Partnerships, Alliances, and INTegrations), designed to empower resellers, MSPs,...
Adam Salley, Sr. Director, Solutions Specialists, Kaseya, outlines the importance of service productisation and MSP enablement.

News

Google inaugurates a cutting-edge data centre in Hertfordshire, signalling a massive investment in the UK's AI landscape.
LiquidStack appoints key executives to drive its liquid cooling solutions amid rising AI demands.
Wipro partners with CrowdStrike to launch Wipro CyberShieldSM MDR, a cutting-edge AI-driven security solution addressing enterprise security challenges.
Nintex's new partner initiative aims to accelerate AI-powered process innovation, enhance co-selling, and provide partners with strategic resources to maximize growth.