NEWS
AI-fuelled digital experiences are the future of great customer experiences

Delivering great online experiences have become a top priority for companies over the last decade. Yet, few take meaningful action to achieve them. By Mark Armstrong, senior director at Genesys

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NEWS
How visibility is key to preventing cloud overspend

By Magnus E Bjornsson, CEO, Men&Mice.

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NEWS
Why big data and AI are a match made in heaven

By Emilio Valdes, SVP EMEA & LATAM, Informatica,

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NEWS
Five Practical Ways Contact Centres Can Use AI to Create Value in 2021

By Martin Taylor, Co-Founder and Deputy CEO at Content Guru.

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NEWS
Machine Learning success starts with these 10 steps

By Santiago Giraldo, Director of Product Marketing at Cloudera.

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NEWS
Delivering intelligent automation to retail

There’s no doubt that every industry sector is under tremendous pressure to improve processes,...

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NEWS
Role of conversation intelligence for brands post COVID-19

Thought Leadership Article by Talkwalker CEO, Robert Glaesener.

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NEWS
Best practices for building an AI serving engine

One of the most critical steps in any operational machine learning (ML) pipeline is artificial...

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NEWS
Overcoming AI challenges in 2021

Gurpreet Purewal, Associate Vice President, Business Development, iResearch Services, explores how...

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NEWS
How and when to adopt AI – a digital maturity model

Now more than ever, digital transformation (DX) has become a strategic priority for every...

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Videos

Shashi Nair, Head of Channel at Dropzone AI, discusses the evolution of SOC operations and how agentic AI is reshaping security workflows. He explains how Dropzone AI’s SOC Analyst and Threat Hunter agent...
Ross McKerchar, CISO at Sophos, discusses the results of the company’s recent Cybersecurity Trust Reality 2026 report and the State of Identity Security 2026 survey, The report reveals a critical challenge...
Rahul Powar, explains that, as cyber threats increasingly target critical infrastructure, a new analysis from Red Sift exposes major email security weaknesses across the US’s largest data center operators....
Lex Coors, chair of the Climate Neutral Data Centre Pact (CNDCP) board, discusses the organisation’s paper highlighting some areas of concern with the European Commission’s proposal for a sustainability...

News

SailPoint introduces an AI-driven method, reducing cloud migration time and costs for enterprises.
Zscaler introduces major updates to its Zero Trust Exchange platform, enhancing security for autonomous AI agents as enterprise environments become more complex.
As demand for advanced refrigerants grows, the industry is shifting towards low-emission alternatives due to enhanced digital infrastructure and regulatory pressure.
Fortinet revolutionises cybersecurity with FortiSOC, integrating AI-driven operations for simplified and scalable security.