NEWS
AI-fuelled digital experiences are the future of great customer experiences

Delivering great online experiences have become a top priority for companies over the last decade. Yet, few take meaningful action to achieve them. By Mark Armstrong, senior director at Genesys

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NEWS
How visibility is key to preventing cloud overspend

By Magnus E Bjornsson, CEO, Men&Mice.

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NEWS
Why big data and AI are a match made in heaven

By Emilio Valdes, SVP EMEA & LATAM, Informatica,

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NEWS
Five Practical Ways Contact Centres Can Use AI to Create Value in 2021

By Martin Taylor, Co-Founder and Deputy CEO at Content Guru.

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NEWS
Machine Learning success starts with these 10 steps

By Santiago Giraldo, Director of Product Marketing at Cloudera.

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NEWS
Delivering intelligent automation to retail

There’s no doubt that every industry sector is under tremendous pressure to improve processes,...

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NEWS
Role of conversation intelligence for brands post COVID-19

Thought Leadership Article by Talkwalker CEO, Robert Glaesener.

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NEWS
Best practices for building an AI serving engine

One of the most critical steps in any operational machine learning (ML) pipeline is artificial...

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NEWS
Overcoming AI challenges in 2021

Gurpreet Purewal, Associate Vice President, Business Development, iResearch Services, explores how...

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NEWS
How and when to adopt AI – a digital maturity model

Now more than ever, digital transformation (DX) has become a strategic priority for every...

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Videos

Peter Huang, Global President of Thermal Management & Data Centre at Castrol, discusses the rising importance of liquid cooling to meet the growing demands of AI, ML, and edge computing, explaining how bp...
In this discussion, Marie Hargraves, Principal Crisis Advisor at Semperis, explores how organisations can move beyond firefighting to build true cyber resilience. She explores how fragmented communication,...
Andrew Batson, Global Head of Data Center Research at JLL, discussed what needs to happen for space-based data centers to scale, what milestones matter most, and how energy constraints are reshaping digital...
Following on from our highly successful North-East data centre roadshow, which took place in Newcastle earlier this year, we keep the region’s data centre conversation going, as Ed Bissell, Sales Director at...

News

Supermicro expands its AI edge computing solutions with Intel's advanced technologies, aiming to provide scalable, cost-effective, and energy-efficient AI infrastructure across various sectors.
AnywhereNow has introduced Dialogue Cloud Neo, an omnichannel contact centre platform for Microsoft-based environments, now available through the Microsoft Marketplace with integration into Azure billing and...
One Identity sets new course as an independent entity, focusing on identity governance with its European footprint and new global base in Cork.
The new integration brings privileged access requests and approvals into Microsoft Teams, supporting workflows for secrets management, device approvals, and just-in-time access within existing collaboration...