NEWS
Five Practical Ways Contact Centres Can Use AI to Create Value in 2021

By Martin Taylor, Co-Founder and Deputy CEO at Content Guru.

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NEWS
Machine Learning success starts with these 10 steps

By Santiago Giraldo, Director of Product Marketing at Cloudera.

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NEWS
Delivering intelligent automation to retail

There’s no doubt that every industry sector is under tremendous pressure to improve processes, speed to market and productivity and this is especially the case the in the retail sector. By Andrew Pellegrino, Director of Intelligent Automation at DataRobot.

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NEWS
Role of conversation intelligence for brands post COVID-19

Thought Leadership Article by Talkwalker CEO, Robert Glaesener.

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NEWS
Best practices for building an AI serving engine

One of the most critical steps in any operational machine learning (ML) pipeline is artificial...

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NEWS
Overcoming AI challenges in 2021

Gurpreet Purewal, Associate Vice President, Business Development, iResearch Services, explores how...

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NEWS
How and when to adopt AI – a digital maturity model

Now more than ever, digital transformation (DX) has become a strategic priority for every...

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NEWS
To embrace automation, businesses must build trust in technology

Automation is disrupting the very nature of how humans work. AI, cloud computing, bots, robots,...

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NEWS
To Succeed, Enterprise Cybersecurity Needs IoT Scale

By Nigel Thompson, VP Product Marketing at BlackBerry.

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NEWS
Adaptive computing platforms deliver efficient AI acceleration

AI has begun to change many facets of our lives, creating tremendous societal advancements. From...

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Videos

Chris Street, Group Chief Revenue Officer of ST Telemedia Global Data Centres, discusses the findings of a new regional research study, Mind the Gap: Bridging the AI Infrastructure Readiness Divide, examining...
Cyber risk is increasingly being viewed as a business resilience challenge rather than solely an IT concern. In this interview, Helen Barge, Principal at Howden Risk Advisory, discusses the importance of...
Chris Street, Group Chief Revenue Officer of ST Telemedia Global Data Centres, discusses the findings of a new regional research study, Mind the Gap: Bridging the AI Infrastructure Readiness Divide, examining...
Stefano Mozzato Vice President of Marketing, EMEA, discusses the findings of the Vertiv Frontier report, which details the technology trends driving current and future innovation, from powering up for AI, to...

News

MCIM has introduced Operational Audits to help colocation providers improve operational readiness and pinpoint hidden risks.
The Bristol refurbishment adds AI-ready capacity as part of nLighten's wider UK expansion programme.
DigiCert and Google Cloud aim to enhance trust in cloud computing by introducing independent trust validation through Public Key Infrastructure.
A 2026 survey of IT leaders by Kore.ai finds that many enterprises report limited visibility and governance challenges around AI agents, with concerns raised over decision traceability, operational impact, and...