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NEWS
AI-fuelled digital experiences are the future of great customer experiences

Delivering great online experiences have become a top priority for companies over the last decade. Yet, few take meaningful action to achieve them. By Mark Armstrong, senior director at Genesys

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NEWS
How visibility is key to preventing cloud overspend

By Magnus E Bjornsson, CEO, Men&Mice.

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NEWS
Why big data and AI are a match made in heaven

By Emilio Valdes, SVP EMEA & LATAM, Informatica,

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NEWS
Five Practical Ways Contact Centres Can Use AI to Create Value in 2021

By Martin Taylor, Co-Founder and Deputy CEO at Content Guru.

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NEWS
Machine Learning success starts with these 10 steps

By Santiago Giraldo, Director of Product Marketing at Cloudera.

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Delivering intelligent automation to retail

There’s no doubt that every industry sector is under tremendous pressure to improve processes,...

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NEWS
Role of conversation intelligence for brands post COVID-19

Thought Leadership Article by Talkwalker CEO, Robert Glaesener.

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Augmented reality is bringing NFTs into the real world, and the benefits will be long-term

By David Ripert, CEO and co-founder of Poplar Studio.

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Create Better, More Human Experiences with Automation

By Brian Atkinson, GM & VP EMEA at Five9.

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Best practices for building an AI serving engine

One of the most critical steps in any operational machine learning (ML) pipeline is artificial...

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NEWS
Overcoming AI challenges in 2021

Gurpreet Purewal, Associate Vice President, Business Development, iResearch Services, explores how...

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NEWS
How and when to adopt AI – a digital maturity model

Now more than ever, digital transformation (DX) has become a strategic priority for every...

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Videos

AI continues to shape data centre design and operations innovation - Part 1: AI impact

Stefano Mozzato Vice President of Marketing, EMEA, discusses the findings of the Vertiv Frontier report, which details the technology trends driving current and future innovation, from powering up for AI, to...

Closing the visibility gap in modern MSP cybersecurity

Kristian Wright, Co-Founder and CEO at enhanced.io, discusses why MSPs must move beyond traditional endpoint security and embrace a unified approach across endpoint, network, cloud, identity, and IoT...

High AI adoption, but limited readiness across Asia

Chris Street, Group Chief Revenue Officer of ST Telemedia Global Data Centres, discusses the findings of a new regional research study, Mind the Gap: Bridging the AI Infrastructure Readiness Divide, examining...

Preparing to take pole position on the AI grid

John Bradshaw, Director of Cloud Computing Technology and Strategy at Akamai EMEA, explains how, as enterprises scale AI, traditional cloud infrastructure is being tested in new ways. The solution? AI Grid:...

News

Nationwide expands partnership with Broadcom for advanced cloud solution

Nationwide Building Society partners with Broadcom to enhance their technology framework, focusing on secure and adaptive cloud solutions.

Exploring the AI-induced challenges in modern cybersecurity

The rise of AI presents challenges to cybersecurity, with increasing reliance on manual interventions and extended dwell times despite advanced technologies.

Navigating the shift in AI automation strategies between the UK and US

UK's pragmatic approach to AI automation prioritises pre-built solutions over bespoke development, contrasting with US's costlier custom-centric strategy. Structural market dynamics underpin this shift.

Rethinking rapid compliance: balancing speed with authentic resilience

Certification's true value lies beyond speed, focusing on continuous system improvement for genuine resilience.

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