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AI Expert Opinions News Videos

NEWS
AI-fuelled digital experiences are the future of great customer experiences

Delivering great online experiences have become a top priority for companies over the last decade. Yet, few take meaningful action to achieve them. By Mark Armstrong, senior director at Genesys

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NEWS
How visibility is key to preventing cloud overspend

By Magnus E Bjornsson, CEO, Men&Mice.

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NEWS
Why big data and AI are a match made in heaven

By Emilio Valdes, SVP EMEA & LATAM, Informatica,

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NEWS
Five Practical Ways Contact Centres Can Use AI to Create Value in 2021

By Martin Taylor, Co-Founder and Deputy CEO at Content Guru.

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NEWS
Machine Learning success starts with these 10 steps

By Santiago Giraldo, Director of Product Marketing at Cloudera.

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NEWS
Delivering intelligent automation to retail

There’s no doubt that every industry sector is under tremendous pressure to improve processes,...

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NEWS
Role of conversation intelligence for brands post COVID-19

Thought Leadership Article by Talkwalker CEO, Robert Glaesener.

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NEWS
Augmented reality is bringing NFTs into the real world, and the benefits will be long-term

By David Ripert, CEO and co-founder of Poplar Studio.

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NEWS
Create Better, More Human Experiences with Automation

By Brian Atkinson, GM & VP EMEA at Five9.

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NEWS
Best practices for building an AI serving engine

One of the most critical steps in any operational machine learning (ML) pipeline is artificial...

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NEWS
Overcoming AI challenges in 2021

Gurpreet Purewal, Associate Vice President, Business Development, iResearch Services, explores how...

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NEWS
How and when to adopt AI – a digital maturity model

Now more than ever, digital transformation (DX) has become a strategic priority for every...

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Videos

How real cyber crises expose hidden organisational weaknesses

In this discussion, Marie Hargraves, Principal Crisis Advisor at Semperis, explores how organisations can move beyond firefighting to build true cyber resilience. She explores how fragmented communication,...

High AI adoption, but limited readiness across Asia

Chris Street, Group Chief Revenue Officer of ST Telemedia Global Data Centres, discusses the findings of a new regional research study, Mind the Gap: Bridging the AI Infrastructure Readiness Divide, examining...

What happens when service desk support becomes AI-assisted in real time

CEO Ed Crane and COO Archie Maddocks of Phoenix47 reveal how their Fusion47 platform is shifting service desk operations from reactive ticket handling to real-time, AI-assisted resolution. They discuss...

High AI adoption, but limited readiness across Asia

Chris Street, Group Chief Revenue Officer of ST Telemedia Global Data Centres, discusses the findings of a new regional research study, Mind the Gap: Bridging the AI Infrastructure Readiness Divide, examining...

News

Bull and Alice & Bob forge new quantum partnership

Bull collaborates with Alice & Bob to advance quantum technologies through expanded research and product innovation.

Keeper Security launches Teams App for enhanced privileged access management

The new integration brings privileged access requests and approvals into Microsoft Teams, supporting workflows for secrets management, device approvals, and just-in-time access within existing collaboration...

One Identity embarks on independent path with new global headquarters

One Identity sets new course as an independent entity, focusing on identity governance with its European footprint and new global base in Cork.

Arrow Electronics named Veeam EMEA Aggregator of the Year for 2026

Arrow Electronics has received Veeam’s 2026 EMEA Aggregator of the Year award, recognising its role in expanding distribution of Veeam’s data resilience solutions across additional European markets and...

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