NEWS

Radisson Hotel Group relies on Freshworks

The efficiency of the Freshservice ITSM solution accelerated the global hotel group’s digital transformation efforts.

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NEWS

Puppet introduces new integrations with ServiceNow

New integrations empower customers to accelerate DevOps at scale through visibility into IT assets and self-service automation.

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NEWS

Armis and Gigamon team up

Leading agentless device security platform provider Armis, and cloud visibility and analytics pioneer Gigamon, have introdued a joint solution that enables organisations to reduce business risk and increase security through real-time and continuous protection for managed, unmanaged, and IoT devices.

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NEWS

Netscout engages with NTT

Initiative designed to detect and mitigate cyberattacks to prevent potential disruptions in Japan's network availability.

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NEWS

Employees losing over three working weeks a year looking for IT support

39% of employees who use business applications daily spend up to 30 minutes a day looking for support, totting up to more than three working weeks a year.

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NEWS

Colt Technology Services enriches customer digital experiences with Blue Planet

Automated assurance software rapidly resolves network issues and improves service reliability.

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The next generation of SolarWinds Observability delivers innovative and comprehensive full-stack...
Ricoh has announced a major strategic collaboration with ServiceNow, the AI platform for business...
Beacon, NY, Dec 20, 2024– DocuWare unveils its AI-powered Intelligent Document Processing...
Next Generation of ConnectWise unveiled with new Asio unified platform, launch of the next...
Opens new Glasgow office and announces customer momentum amid company’s strongest quarter ever...
71% of US companies cited supply chain disruption as the biggest issue; in the UK 73% Brexit...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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