Digitalisation World

Delivering performance management for business-critical applications

Published in IT Management + Service

Supports more than 1,000 voice, video, and business data applications with the ability to automatically configure custom applications through its integration with F5.

NEWS

HCLSoftware and SolarWinds expand partnership

Published in AI IT Management + Service

HCLSoftware and SolarWinds are expanding their partnership announced in October 2022 to build an end-to-end 5G network observability platform from Cloud to RAN (Radio Access Network).

NEWS

The ITAM Forum launches ISO/IEC 19770-1 certification scheme

Published in IT Management + Service

Softline Group Northern Europe and HDI Group become the first two organizations certified.

NEWS

GoTo transforms IT management with new remote monitoring & management tools

Published in Digital Business IT Management + Service

GoTo Resolve now includes free remote monitoring and management, advanced helpdesk functionality, and 60+ new features to deliver full IT service management capabilities in 2023.

NEWS

Ensono launches Service Mapping

Published in AI IT Management + Service

Ensono has launched Ensono Envision® Service Mapping, giving IT organizations insights into their IT estate and application dependencies.

NEWS

TeamViewer streamlines global IT support at Henkel

Published in IT Management + Service

TeamViewer is streamlining the remote support in the IT department of the international consumer goods and adhesives corporation Henkel. Thanks to the secure enterprise connectivity suite TeamViewer Tensor, the Düsseldorf-based company was able to simplify its global internal IT support and make it more efficient.

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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service

Delivering performance management for business-critical applications

HCLSoftware and SolarWinds expand partnership

The ITAM Forum launches ISO/IEC 19770-1 certification scheme

GoTo transforms IT management with new remote monitoring & management tools

Ensono launches Service Mapping

TeamViewer streamlines global IT support at Henkel

Emovis UK chooses Progress

Gartner 2024 Hype Cycle for Emerging Technologies highlights developer productivity, total experience, AI and security

IT business-to-business market to hit a $6.7 trillion value in 2025

Paessler AG acquires Swiss technology company ITPS AG

Qualys releases Global IT Asset Inventory (AI) Cloud App

Multi-Cloud management for EU project

Latest Video

Stephane Zantain on Customer Engagement