NEWS

Netscout engages with NTT

Initiative designed to detect and mitigate cyberattacks to prevent potential disruptions in Japan's network availability.

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NEWS

Employees losing over three working weeks a year looking for IT support

39% of employees who use business applications daily spend up to 30 minutes a day looking for support, totting up to more than three working weeks a year.

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NEWS

Colt Technology Services enriches customer digital experiences with Blue Planet

Automated assurance software rapidly resolves network issues and improves service reliability.

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NEWS

Park Place Technologies introduces strengthened Professional Services Portfolio

Park Place Technologies is strengthening its Professional Services portfolio with offerings bolstered by the November 2020 acquisition of Curvature.

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NEWS

New Relic launches global observability research

Survey reveals gap between mission-critical importance of full-stack observability to business success and the maturity of observability practices across organizations, uncovering 5 key insights to cross the chasm to achieve modern observability.  

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NEWS

Helping to meet the hybrid work challenge

The Now Platform Rome release empowers organisations like City of Santa Monica, Deloitte, DnB Bank, Kiwibank, Mercedes-Benz and SnapNurse to help reduce employee fatigue, accelerate automation across the enterprise, and make work, work better, no matter where it happens.

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Snow fortifies its ability to deliver complete technology intelligence with Embotics’...
Showcases observability portfolio to unify metrics, traces and logs for cloud-native infrastructure...
Hyland's new Knowledge Enrichment transforms unstructured content into AI-ready data, optimizing AI...
CloudM has announced that its CloudManager product is now available worldwide for Microsoft Office...
Supports more than 1,000 voice, video, and business data applications with the ability to...
Morpheus Data has rolled out enhancements to its next-gen multi-cloud management platform (CMP) in...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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