NEWS
AI technologies are revolutionising customer service

Companies in Europe are enhancing always-on, omnichannel customer service as more and more consumers embrace AI-driven experiences.

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NEWS
Fujitsu introduces deep-dive blockchain service

New 360 Degree Blockchain use case deep-dive service helps test and incubate blockchain solutions, with a focus on bringing viable use cases to market faster, with less risk of failure.

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NEWS
Consumers confused by mobility jargon

Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries across Europe highlighting a significant knowledge gap in consumer understanding around the future of mobility, with marked differences in awareness and understanding between countries and age groups.

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NEWS
How to succeed with digitalisation?

Managers will spend up to $1.2 trillion this year alone on efforts to digitally transform their companies, but only about 1% will achieve transformation at scale.

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NEWS
Automation is making work 'more human', research reveals

Academic research shows that organisations augmented by automation technologies are 33% more likely...

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NEWS
Quality and interoperability will be key for VR's future

Creating a buoyant marketplace for Virtual Reality (VR) in the future will depend on high-quality...

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NEWS
Capgemini launches strategic initiative with Amazon Web Services

Accelerating enterprise digital transformation via cloud technologies.

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NEWS
Mainframes deliver digital business

BMC has published the results of its 2018 Mainframe Research Report, revealing increasingly...

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NEWS
Blockchain offers environmental hope

Blockchain applications could disrupt how the world manages environmental resources, helping to...

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Linaro launches Machine Intelligence Initiative

Linaro is rnlaunching its Machine Intelligence Initiative as a focal point for rncollaborative...

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NEWS
Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for...

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NEWS
Shoppers want online control

2Checkout software and SaaS buying survey reveals today's shopper purchasing preferences

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NEWS
AI and related technologies could create around 90 million more jobs in China

Around 26% of existing jobs in China could be automated over the next 20 years, but this is...

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NEWS
Robot revolution promises 58 million extra jobs in next five years

Latest research from the World Economic Forum forecasts that by 2025, machines will perform more...

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NEWS
Digital world demands direct connections

Digital transformation is accelerating for every company in every industry, everywhere around the...

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Videos

As AI tools evolve into a rapidly growing digital workforce, organisations are being forced to rethink how they secure them. In this conversation, Steve Wilson, Chief AI Officer at Exabeam, explains why AI...
In this interview, Jack Cooke, Senior Director of Global Partner Programs at Inforcer, discusses how MSPs are evolving in response to AI, security and the growing complexity of the Microsoft ecosystem. He...
Mostyn Thomas, Senior Director of Security EMEA at Pax8, breaks down how ransomware is evolving, what the new Cyber Essentials standards mean in practice, why attackers are increasingly targeting supply...

Expert Opinions

By Danny Kirby (Senior Account Director at Cameo Services) and Iain Burton (Strategic Account Director at RTK Group).
Cooling is one of the most expensive operational outlays in data centre operations: reducing its cost and improving Power Usage Effectiveness (PUE) is therefore one of the primary challenges for data centre...
By Iain Bowes, Head of Management Systems Assurance for TÜV SÜD Business Assurance, a global provider of auditing and certification services that help organisations to gain in-depth insights of how corporate...
By Rohit Gupta, UK&I Managing Director at Cognizant.