NEWS
Automation is making work 'more human', research reveals

Academic research shows that organisations augmented by automation technologies are 33% more likely to be 'human friendly' workplaces, in which employees are 31% more productive.

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NEWS
Blockchain offers environmental hope

Blockchain applications could disrupt how the world manages environmental resources, helping to drive sustainable growth and value creation.

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Linaro launches Machine Intelligence Initiative

Linaro is rnlaunching its Machine Intelligence Initiative as a focal point for rncollaborative engineering in this space.

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NEWS
Customer experience is now the top priority for quality assurance

Capgemini's World Quality Report 2018 shows that customer experience is the top priority for quality assurance activities for the very first time, with automation and AI set to accelerate in the coming years.

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NEWS
Shoppers want online control

2Checkout software and SaaS buying survey reveals today's shopper purchasing preferences

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NEWS
AI and related technologies could create around 90 million more jobs in China

Around 26% of existing jobs in China could be automated over the next 20 years, but this is...

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NEWS
Robot revolution promises 58 million extra jobs in next five years

Latest research from the World Economic Forum forecasts that by 2025, machines will perform more...

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NEWS
Digital world demands direct connections

Digital transformation is accelerating for every company in every industry, everywhere around the...

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What's the new language of business? Hint, it's no longer accounting....

Forrn years, accounting has been dubbed the language of business.  Where rnhumans communicate...

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New study spotlights divide between businesses and consumers over definition of "good" customer experience

LogMeIn's 2018 AI Customer Experience Study shows average time to resolution is nearly 3X higher...

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AO.com reinforces digital resilience with ANS Group

Onlinern electrical retailer, AO.com, is future-proofing its IT operations with rncloud and managed...

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Death of the high street 50% of all retail could move online by 2044

Thern advent of technology has turned the UK retail sector on its head rnproviding greater value,...

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Capgemini launches ‘Capgemini Invent’, a new digital innovation, consulting and transformation global business line

Capgemini Invent combines market leading expertise in strategy, technology, data science and...

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Governments making slow digital progress

Digital business initiatives are high on governments’ agendas. However, governments’ ability...

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NEWS
Travel providers must bridge the personlisation gap

Reliance on legacy systems and siloed data has led...

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Videos

In this interview, Josh Ewing, VP of eNlighten Managed Services at Namos Solutions, discusses how managed services are evolving beyond traditional break-fix models towards value-led, outcome-focused delivery....
In this interview, Jack Cooke, Senior Director of Global Partner Programs at Inforcer, discusses how MSPs are evolving in response to AI, security and the growing complexity of the Microsoft ecosystem. He...

Expert Opinions

By Louis Charlton, CEO of Global Commissioning.
By Danny Kirby (Senior Account Director at Cameo Services) and Iain Burton (Strategic Account Director at RTK Group).
By Graham Jarvis, Freelance Business and Technology Journalist.
By JP Buzzell, chief data centre architect at Eaton.