Rolls-Royce joins forces with Google Cloud

Rolls-Royce has signed a deal with Google to develop further its intelligent awareness systems which are making existing vessels safer and are essential to making autonomous ships a reality.

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Bias in customer service is a problem, but could Artificial Intelligence and Robots save the day?

It’s National Customer Service Week this week, and one of the key themes being discussed is the use of AI technology and chatbots for serving customers. One big debate for the week is whether chatbots will or will not eliminate any inadvertent bias in how customers are treated.

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Digital Workplace uses Blockchain

Invotra, providers of secure digital communications platforms for enterprises, has launched what it says is the first ever digital workplace that utilises blockchain.

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Stephen Bryant joins DigitalRoute as CTO

DigitalRoute, provider of Data Integration solutions globally, has appointed Stephen Bryant to the position of CTO.

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NIIT Technologies appoints Gautam Samanta as its European Head

NIIT Technologies Limited, a leading global IT solutions organization, has appointed Gautam...

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IT insights from SMBs

Annual survey of SMB and midmarket enterprises highlights growing maturity of those IT...

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NEWS
IOT projects on the increase

Vodafone has published its fifth annual IoT Barometer Report  – the leading global survey...

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Smart devices can save lives and money

Acqueon calls for the adoption of connected pill boxes to help the NHS improve patient care and...

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NEWS
Norsk Tipping puts its trust in Proact to drive digital innovation

Proact is one of three companies awarded a framework agreement for storage solutions...

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76 percent of European consumers will ditch businesses that don’t meet their customer experience expectations

Increasing consumer power reflected in expectations around communications, data protection and data...

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Digital customer experience takes off

Airline to use advanced Digital Behavioural and Digital Experience Performance Analytics for...

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SGN relies on CA Technologies

Leading UK gas distribution company enhances protection across its cloud infrastructure with CA...

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Multi-Cloud strategy needed - urgently!

One in four IT organizations in Europe is already operating tiered applications spanning on- and...

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75% of organisations willing to pay a premium for enhanced hosting and cloud services

Customers willing to pay an average 30% premium for security, uptime and performance; survey finds...

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NEWS
Lack of Cloud expertise damages business revenues

67 per cent of IT pros believe they could be bringing greater innovation to their organisation...

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Videos

Maria Barrero, in charge of Architecture and Business Development at DConcept, outlines the company’s innovative approach to data centre projects, with the focus very much on both the people who work in the...
Data Centre World Asia 2025
Dr Aleksandr Donodin, based in the Aston Institute of Photonic Technologies (AIPT), has received just one of 12 fellowship grants from The Royal Academy of Engineering to support his work examining fibre-optic...
Simon Harris, Director of Critical Infrastructure at BCS, discusses the role that legacy data centres have in supporting the development of AI, with inferencing seen as a major opportunity. Simon outlines the...

Expert Opinions

By Dmitry Panenkov, CEO and Founder of emma, the cloud management platform.
By James Montgomery, Field Marketing Engineer, Q-PAC
By James Smith, sales and marketing director - Reliance High-Tech.