Digitalisation World

DPD delivers self-service future with Sunrise Software IT Service Management

Published in Digital Business ICT Management

“Cost to Serve” metrics and self-service implementation key for new ITSM deployment.

A picture paints a thousand words

Jeevan Kalanithi, CEO at OpenSpace, explains how “visual intelligence” is becoming a new layer of infrastructure for how large projects get built, outlining how the company’s technology has evolved from...

Rethinking MSP service delivery with a human-first approach

In this interview, Michelle Coombs, Director at Oprising, discusses hidden time loss in MSP service delivery and the operational complexity behind it. She examines what true efficiency looks like in technical...

Trust and identity in the cybersecurity spotlight

Ross McKerchar, CISO at Sophos, discusses the results of the company’s recent Cybersecurity Trust Reality 2026 report and the State of Identity Security 2026 survey, The report reveals a critical challenge...

‘Alarming’ gaps in US data centres’ cybersecurity defences

Rahul Powar, explains that, as cyber threats increasingly target critical infrastructure, a new analysis from Red Sift exposes major email security weaknesses across the US’s largest data center operators....

Expert Opinions

Building small energy savings into sustainability win for data centres

By Greg Wainhouse, Regional Business Development Manager - Industrial Water, North Europe, at Bürkert Fluid Control Systems.

Technician to leader: The art of letting go

In an exclusive podcast discussion, Craig Sharp, Owner and Founder of Abussi, shares his journey from hands-on IT technician to business leader, highlighting how growth requires letting go of day-to-day tasks...

The hidden human cost of cybersecurity burnout

This article explores the growing human impact of cybersecurity work, drawing on an exclusive podcast with Anna Webb, Global Director of Security and Identity Support Services at Kocho, alongside new research...

The AI trust gap: No scaling without quality management

By Venkatesh Sriraman, UK&I Head of Software Engineering at Cognizant.

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