Ivanti Neurons for ITSM leverages Interactive Neurons powered by AI/ML to recommend and self-heal issues in real-time for contextual, personalised employee experiences in the Everywhere Workplace.
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ManageEngine has launched RMM Central, a new unified remote monitoring and management solution for managed service providers (MSPs).
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Pluribus Networks has introduced release 6.1 of its Linux Netvisor® ONE network operating system (OS).
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As distributed work models become the norm, businesses need to respond quickly and effectively to the demands of their employees, especially when it comes to service issues. Historically, using multiple agents across departments has made is difficult for service and operations teams to access the...
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Contact centre leaders report empathy leads the way, hybrid models will be the future, and...
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OCI services now coupled with ServiceNow’s IT Operations Management (ITOM) Visibility, enabling...
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Strategic partnership also creates new IT Management solutions to help IT teams deliver more...
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Throughout the COVID-19 pandemic, Certero have been supporting organizations across the globe with...
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The first NetOps console server with both Smart Out-of-Band management and advanced automation...
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New powerful cloud capabilities simplify complex IT environments to meet customers wherever they...
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New IT platform unifies the business user experience and improves operational efficiency by...
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World-leading technology company Bühler Group uses TeamViewer for remote maintenance and...
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Liechtensteinische Landesbank AG (LLB) will use USU software and services to manage its IT services...
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Now Platform Quebec release features new Creator Workflows and App Engine Studio to accelerate the...
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