NEWS
Automation, self-Service, and SLAs are keys to ITSM efficiency

Findings from the SolarWinds 2024 State of ITSM Report showcase several more effective methods for up-levelling ITSM.

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NEWS
Less than half of digital initiatives are successful

On average, only 48% of digital initiatives meet or exceed business outcome targets, according to Gartner, Inc.’s annual global survey of more than 3,100 CIOs and technology executives, and more than 1,100 executive leaders outside of IT (CxOs). A cohort of CIOs and CxOs, known as the “Digital...

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NEWS
Freshworks unveils AI Agent to improve the customer and employee experience

Deployed in minutes without code or consultants, Freddy AI Agent delivers fast time to value, autonomously resolving 40%+ of beta users' tickets.

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NEWS
Report highlights the benefits of being an observability leader

Splunk has released The State of Observability 2024 report in collaboration with Enterprise Strategy Group (ESG).

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NEWS
Research uncovers root causes of AI and automation implementation delays

99.7% of organizations recognize AI's potential to overcome IT challenges and drive efficiency, but...

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NEWS
Qualys debuts Risk Operations Centre (ROC) in the Cloud

Qualys Enterprise TruRisk Management redefines cyber risk operations by unifying diverse security...

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NEWS
Opengear further simplifies IT management complexity

Opengear has introduced two new advanced offerings. These innovative solutions will simplify...

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NEWS
SolarWinds closes the market’s hybrid IT observability gap

The next generation of SolarWinds Observability delivers innovative and comprehensive full-stack...

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NEWS
Infoblox unifies NetOps, SecOps, and CloudOps

New suite is designed to break down silos and provide comprehensive visibility and security across...

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NEWS
ManageEngine rolls out Decision Intelligence Platform for enhanced IT operations

AI-powered platform offers contextual and actionable recommendations based on identified...

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NEWS
IT business-to-business market to hit a $6.7 trillion value in 2025

Global IT Business-to-Business (B2B) revenues, coming from data centers, IT services and devices,...

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NEWS
Unifying End-to-End Security and IT Operations

CrowdStrike has introduced new innovations that unify security and IT to stop breaches on the...

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NEWS
New Hitachi EverFlex transforms IT Operations

Hitachi Vantara’s advanced infrastructure-as-a-service (IaaS) portfolio redefines IT economics by...

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NEWS
ServiceNow releases its most comprehensive set of new AI innovations

Hundreds of new AI capabilities, expanded partnerships, innovative industry solutions, and...

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NEWS
Tanium introduces Tanium Automate

Organisations can now confidently create highly accurate automation for common IT operations and...

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Videos

Ben Tercha, COO at Omega Systems, explains how the company’s recently announced partnership with Revelstoke Capital Partners underscores the growing demand for robust IT security solutions as businesses face...
Jason Feist, senior vice president of cloud marketing, Seagate, discusses the findings of the company’s recent Decarbonizing Data report, which highlights the growing sustainability challenges facing data...
Tim Golden, CEO of Compliance Scorecard, explains that the company, a Compliance as a Service (CaaS) platform provider, has partnered with Pax8 to help managed service providers (MSPs) streamline policy...
Simon Taylor, Chairman at Bioscope and sister company N2S, shares a progress report on the importance of biorefining and bioleaching when it comes to precious metals and the increasing importance of conserving...

Expert Opinions

By Aymeric de Condé, Head of APAC at STX Group.
By Mark Pestridge, Executive Vice President and General Manager, Telehouse Europe.
By Ollie Walters, Techbuyer.