Digitalisation World

92% of IT decision-makers believe ITSM implementers fail customers

Published in IT Management + Service

Research shows implementers tied to vendors sell too many licences or wrong software to customers in a market lacking transparency.

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Log intelligence for IT operations

Published in AIOps IT Management + Service

LM Logs automatically analyses log data, surfaces anomalies and puts logs in context for faster troubleshooting.

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Improving operational efficiency

Published in AIOps IT Management + Service

Pega cloud-based solutions to enable single, consolidated platform for underwriting processes.

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Quality assurance is now a business priority to help deliver trusted enterprise digital transformation

Published in IT Management + Service

Latest edition of the World Quality Report highlights that quality assurance has steadily evolved from an independent activity to a fully integrated function in organizations.

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Improving supercomputer capacity planning

Bright Computing says that DHI Group has upgraded its supercomputer, which now includes Bright...

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A&O IT Group consolidates disparate IT estate

Managed services provider selects SolarWinds MSP for remote monitoring and support.

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Micro Focus introduces CISO resource to accelerate enterprise resilience

CyberResilient.com equips cyber leaders with strategic knowledge and an intelligent assessment tool...

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Infovista works with Rakuten Mobile

Strategic radio planning delivered as microservices pave the way for future network automation...

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Digital.ai and BMC collaborate

Digital.ai has formed a strategic alliance with BMC to provide an advanced, AI-driven change...

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What happens next?

International Data Corporation (IDC)has publishd its worldwide information technology (IT) industry...

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Research shows surge in IT support requests will prompt service desk investment

Research conducted by YouGov on behalf of Cantium Business Solutions, a specialist provider of IT,...

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TietoEVRY to boost K Group’s growth with new technologies and automation

TietoEVRY and Kesko have signed an agreement to support the implementation of Kesko’s strategy...

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Apptio integrates with New Relic

Apptio has announced the integration of Apptio Cloudability with the cloud-based observability...

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IT monitoring budget increases after COVID-19

This first edition, conducted among 600 IT professionals, confirms the strategic importance of IT...

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Tampa General Hospital uses BMC Automated Data Solution

BMC's Control-M helps Tampa General automate data processes for enhanced health care and...

Making the most of Middle East’s digital infrastructure

James Netherwood, Head of Research Middle East, Capacity and Datacloud, discusses the upcoming Capacity Middle East event and the launch of Datacloud Middle East. The events unite over 3,500 executives from...

From MSP to MIP: The Rise of Agentic AI in the channel

In this interview, Eric Mink, VP of AI Adoption, shares how MSPs can turn AI curiosity into structured, billable services. He explores commercialisation strategies, vertical specialisation, and building...