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IT Management + Service News Videos Expert Opinions

NEWS
Two-thirds of European SMBs yet to fully optimise their business for hybrid working

New Dynabook research shows almost half of European SMBs are losing at least 12 working days a year per employee to IT downtime.

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NEWS
Majority of IT professionals investing just 20% of their budget in IT management

SolarWinds IT Trends Report 2022 reveals progress is hampered by low investment.

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NEWS
Freshworks empowers Databricks

The fast growth startup expanded its use of Freshworks’ ITSM platform Freshservice across multiple departments to help employees faster.

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NEWS
Dynatrace extends cloud security

New runtime environment vulnerability analytics and support for the Go programming language position Dynatrace as the only solution that provides real-time visibility and analysis across the entire application stack.

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NEWS
Paessler reveals the biggest frustrations and challenges for IT system administrators

False positives and incorrect notifications about possible problems are the main source of...

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NEWS
New Relic launches Agentless Monitoring for SAP solutions

All SAP customers can now enable industry leading observability for their SAP infrastructure,...

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NEWS
Unified observability a key productivity and CX driver

A new survey from leading market research firm IDC reveals that a unified view of digital...

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NEWS
Survey identifies key database monitoring challenges

A sector analysis of the results from a major database monitoring survey has revealed how and why...

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NEWS
DORA metrics accelerate the mainframe DevOps journey

New enhancements include Venafi integration for better security controls.

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NEWS
ScienceLogic expands reach to South Africa amid demand for AIOps

ScienceLogic appoints Corr-Serve as value added distributor to bolster AIOps managed services...

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NEWS
Centrica modernises applications with VMware Tanzu

VMware is empowering Centrica in its mission to help customers live sustainably, simply, and...

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NEWS
BT doubles down on AIOps with Dynatrace

BT’s Digital unit is partnering with Dynatrace, making it a core component of a new service...

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NEWS
Modernisation cannot succeed without observability

This year's VMware State of Observability report notes an increase in organizations recognizing the...

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NEWS
Three in four consumers ready to walk away if customer service is poor

Survey highlights scale of frustrations with the pandemic customer experience.

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NEWS
LogicMonitor expands to new R&D centre in Pune, India

Looks to increase company’s Indian employee base by at least 25 percent this year further...

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Videos

Why getting AI right matters more than getting there first: lessons in automation culture and service delivery

In this interview, Dr. Brian Luckey, Chief Information Officer, and Kris Laskarzewski, Chief Transformation Officer at Integris, discuss the realities of embedding AI into a services business. From 'fail fast'...

The rise of multi-signal MDR in the age of tool sprawl and identity-driven threats

In this interview, Phil Skelton, Senior Director of International Sales at eSentire, explores why modern defence demands multi-signal MDR that correlates identity, endpoint, cloud, network, and vulnerability...

AI - is it time for a rethink?

Claire Keelan, UK MD at Onnec, is warning that the UK will fall short of its AI ambitions and data centre expansion targets, unless it tackles the growing workforce shortage by tapping into underused talent...

ZincFive: Nickel-Zinc Batteries Explained

Unveiling the science of nickel-zinc (NiZn) batteries. In this video we break down the advantages behind our remarkable chemistry. Discover the key factors that contribute to NiZn's exceptional power, safety,...

Expert Opinions

Cooling AI Responsibly: A New Path to Water Resilience

New research shows water use by data centers worldwide will more than triple by 2050, impacting water-stressed regions the most. Water scarcity poses a material risk to data center operations and expansion....

Autonomous buying is here: Preparing for the era of AI-powered commerce

By Fiona Reid, Director of International Business at Pattern

Artificial Intelligence or human intelligence, which is the priority?

By Russell Gammon, Chief Innovation Officer at Tax Systems.

In the age of deepfakes, proving what is real matters more than detecting what is fake

By Lakshmi Hanspal, Chief Trust Officer at DigiCert.

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