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IT Management + Service News Videos Expert Opinions

NEWS
Delivering performance management for business-critical applications

Supports more than 1,000 voice, video, and business data applications with the ability to automatically configure custom applications through its integration with F5.

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HCLSoftware and SolarWinds expand partnership

HCLSoftware and SolarWinds are expanding their partnership announced in October 2022 to build an end-to-end 5G network observability platform from Cloud to RAN (Radio Access Network).

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The ITAM Forum launches ISO/IEC 19770-1 certification scheme

Softline Group Northern Europe and HDI Group become the first two organizations certified.

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GoTo transforms IT management with new remote monitoring & management tools

GoTo Resolve now includes free remote monitoring and management, advanced helpdesk functionality, and 60+ new features to deliver full IT service management capabilities in 2023.

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Ensono launches Service Mapping

Ensono has launched Ensono Envision® Service Mapping, giving IT organizations insights into their...

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TeamViewer streamlines global IT support at Henkel

TeamViewer is streamlining the remote support in the IT department of the international consumer...

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Adoption of AI stalling in IT departments

More than half of IT pros are not using machine learning in their environment.

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Rackspace Technology launches Modern Operations

Service offering will provide customers across AWS, Azure, and GCP a 24x7 Unified Support Model.

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Deutsche Welle uses TeamViewer to provide secure IT support

The Deutsche Welle, Germany's international broadcaster, is using TeamViewer to support its IT for...

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Colt highlights Enterprise Tech Trends for 2023

Colt Technology Services has shared its forecasts for 2023’s biggest enterprise technology...

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Park Place acquires CentricsIT

Park Place Technologies has acquired the TPM and Professional Services assets of CentricsIT, an IT...

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Value Stream Management the 'linchpin' for digital transformation success

Senior executives say VSM puts organizations ahead in digital transformation and innovation.

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Open source startup takes monitoring to new frontiers with superior scalability

VictoriaMetrics, the open source, time series database monitoring solution, has revealed its role...

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BMC Helix delivers on ServiceOps and orchestration

New functionality helps organisations manage and reduce IT complexity to gain a competitive...

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Cloud cost management for Azure

Provides business intelligence and smart forecasting to reduce capital expenditure in AWS and...

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Videos

The rise of multi-signal MDR in the age of tool sprawl and identity-driven threats

In this interview, Phil Skelton, Senior Director of International Sales at eSentire, explores why modern defence demands multi-signal MDR that correlates identity, endpoint, cloud, network, and vulnerability...

Hot-water cooling addresses the AI power challenge

Dr. Peter de Bock, vice president, Data Center Energy and Cooling Technology, Eaton, discusses what the launch of the NVIDIA Rubin platform means for data centre power demand, explaining that it could be a...

Infinium launches Infinium Edge™ platform for high-ddensity AI data centre immersion cooling

Robert Schuetzle, CEO of Infinium, explains that, as power densities of GPUs, CPUs and supporting components continue to rise, cooling has emerged as one of the primary constraints to data centre performance,...

Spark set to revolutionise the IT service desk

Denis Schertenleib, Nexthink’s Senior Director of Product, believes that the IT service desk won’t survive the next five years and that agentic AI will be the future of IT support. He also discusses...

Expert Opinions

The Substation Is No Longer Someone Else’s Problem

By Louis Charlton, CEO of Global Commissioning.

The AI Boom Is Exposing a Delivery Gap

By Brian O’Hare, Service Director at BCS Consultancy.

Cyber Essentials in 2026 - what do your customers need to know?

By Matt Middleton-Leal, Regional Vice President EMEA, Qualys

Why Every Business Needs a Cyber-First Culture and How to Build One

By Mike Arrowsmith, CTO at NinjaOne.

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