NEWS

Telia taps ServiceNow

ServiceNow says that Telia Company, a multinational telecommunications company and mobile network operator, will standardize its service operations on the Now Platform.

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NEWS

Hitachi Vantara delivers intelligent DataOps Software Suite

The Lumada DataOps Suite provides AI-driven data management through a cloud-native platform to improve data flow and productivity for data-driven enterprises.

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NEWS

Westcon-Comstor expands Sandvine distribution agreement across EMEA and APAC

Leading technology distributor appointed strategic distributor for Sandvine.

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NEWS

ServiceNow to acquire indoor mapping disruptor Mapwize

Acquisition empowers employees to confidently navigate the workplace with native mobile mapping and wayfinding capabilities for the new world of hybrid work.

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NEWS

Riverbed launches New Open-Forum Community to serve NetOps, SecOps and IT practitioners

Riverbed Community is a new forum to discuss hot IT issues such as visibility, cybersecurity, network and app performance, digital experience management, cloud migration and more among peers, customers and known tech experts.

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NEWS

Freshworks and Pink Elephant EMEA join forces

Pink Elephant EMEA becomes a Freshworks-authorized reseller and implementation partner to bring refreshing IT Service Management to elevate employee engagement.

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SentryOne has announced the general availability of SQL Sentry Premium, a new edition of its...
Second Annual Informatica – IDC Global CDO Survey finds that CDOs spend 35% of their time...
New Zendesk study shows 66% of customers are less patient than last year, while 64% of companies...
SolarWinds IT Trends Report 2022 reveals progress is hampered by low investment.
Revolutionary SaaS platform allows IT professionals to free up time for more productive tasks...
Ivanti Neurons for ITSM leverages Interactive Neurons powered by AI/ML to recommend and self-heal...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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