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IT Management + Service

NEWS

Tanium unveils Total Experience for ServiceNow

New integration creates exceptional shared experiences by converging IT staff, employee, and customer experiences that deliver superior operational outcomes and accelerated growth.

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NEWS

ALE empowers IT data driven decisions with OmniVista Cirrus Release 10

Alcatel-Lucent Enterprise launches its next generation network management system, OmniVista Cirrus Release 10.

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NEWS

ConnectWise 'raises the bar'

Software leader for IT service providers also announced new partnerships, product integrations and security services at its annual security conference.

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Siemens AG and Paessler AG strengthen their partnership in industrial environments

Siemens and Paessler announce that Paessler PRTG monitoring software will be used as the monitoring solution of the Siemens Lifecycle Management Suite (LMS).

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NEWS

Kent Community Health NHS Foundation Trust selects Riverbed

Riverbed’s Alluvio Aternity Digital Experience Management solution has given Kent Community Health NHS Foundation Trust data insights in real-time, saving time and significantly reducing service desk tickets.

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NEWS

Enabling enterprises to achieve Internet Resilience

Catchpoint has introduced a new set of innovative capabilities to advance its Internet Performance Monitoring (IPM) Platform.

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RBC Capital Markets modernises process and content services

RBC Capital Markets, part of the Royal Bank of Canada (RBC), has selected Alfresco’s Digital...

Dynatrace paves the way to the autonomous cloud with Keptn

Open source control plane simplifies IT’s journey to NoOps for cloud native environments.

BMC and AWS: alliance for intelligent automation

BMC has partnered with AWS to enhance intelligent automation, emphasising data orchestration at a...

Park Place Technologies introduces “First-Time Fix Guarantee”

Return trip to correct same issue on same device will receive one-month credit.

Legacy vendors losing trust

CrowdStrike’s fourth Global Security Attitude Survey reveals 63% of organisations are losing...

Cognizant to acquire Linium

Cognizant has agreed to acquire Linium, a cloud transformation consultancy group specialising in...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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