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New contract with Civica Digital will help boost customer satisfaction and future-proof the council.
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Two-thirds (66%) of UK consumers would choose text-based channels over speaking with a live person on the phone when it comes to customer service.
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A new report released by Harvard Business Review Analytic Services in association with DXC Technology, reveals that companies expect pressures from digital technology disruption to accelerate and intensify, yet worry that organizational inertia and resistance to change will hold them back.
Read MoreDXC Technology has launched DXC Agile Process Automation (APA), a new digital platform that combines cloud and robotic process automation (RPA) with embedded artificial intelligence (AI) to enhance a company’s business processes.
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Nearly two thirds (61%) of channel businesses are looking for new companies to partner with...
Read MoreThe Supervisory Board of Software AG has appointed Sanjay Brahmawar (47) as the new Chief...
Read MoreTieto and PopInWork, Sweden's first activity-based member office, have entered into a partnership...
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Australia’s economy benefits the most from machine learning under scenarios which assume...
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Finnish earnings-related pension insurance company Ilmarinen has selected Tieto as partner in...
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Growing adoption of cloud native architecture and multi-cloud services contributes to $2.5 million...
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CompTIA projects 5% industry growth for 2018, identifies 12 trends to watch this year.
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Digital transformation trends mean that businesses are focusing more heavily on their customers...
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Research from Ensono and the Cloud Industry Forum finds that digital transformation is not only...
Read MoreAspect Software has announced a partnership with the UK’s fastest growing retailer, Lidl UK,...
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