NEWS
Tech Channel Ambassadors set to tackle IT skills gap

Ian Kilpatrick, former EVP of Nuvias and the driving force behind the newly established Tech Channel Ambassadors, explains the thinking behind the organisation – a new Community Interest Company (CIC) created to promote the channel IT industry, and to bolster inclusivity in the sector. Tech Channel Ambassadors aims to raise awareness of career opportunities across the IT channel to those in education, those returning to employment, and those looking to change career, including, but not limited to, career opportunities for girls, BAME, disabled, neurodiverse and disadvantaged groups.

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Driving knowledge sharing across the Channel

Patrick Aronson, Chief Marketing Officer and APAC Executive Vice President at Westcon-Comstor, looks at the challenges and opportunities for MSPs and other channel partners around data, as outlined in the company’s recent ‘Bridging the Gap’ research report. Patrick also explains some of the company’s recent data-focused initiatives, including the Partner Insights tool and Tech ConneX.

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Cybersecurity for SMEs - a smart solution

Jamie Akhtar, Co-Founder and CEO at CyberSmart, discusses the importance of cybersecurity solutions developed specifically for the SME market and the benefits they can bring to both the Channel and end users themselves. Jamie also outlines the security challenges he sees ahead, which are potential opportunities for CyberSmart and its partners - to demonstrate the value of their solutions during the cost of living crisis and as a means of addressing both the positive and negative aspects of the impending AI explosion.

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Master MSP Services make sense for a secure future

Angus Shaw, Sales Director at Brigantia Partners, navigates through the maze of VADs, MSPs and Marketplaces, to explain some of the significant opportunities which await forward-thinking channel organisations as they seek to optimise their cybersecurity solutions portfolios, with the ultimate aim of growing their businesses by helping end users address the seemingly ever-increasing IT security challenges they face.

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MSPs optimistic as to business opportunities

Holly Pateman, SVP Product Marketing at Kaseya, discusses the recent Datto State of the MSP: Trends and Forecasts for 2024 Report, which finds a steady transition of traditional VARs to become MSPs, and also highlights the main challenges and technology growth opportunities for the Channel, which include improving the customer experience, vendor consolidation, self-service, storage and cloud. Overall, MSPs are cautiously optimistic as we head into a new year.

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The importance of delivering the Total Experience

John Hayes-Warren, CEO of Agilitas, discusses the findings of the company’s 2023 Channel Trends report, with customer experience and company culture, combining to provide the Total Experience, as the main priorities for the channel. The report also highlighted the importance of leadership, purpose, alliances, skills and sustainability, as John explains.

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Forging a digital path to sustainable IT

Charissa Jaganath, Head of Responsible Business at IT services business Logicalis, discusses the company’s sustainability commitment as outlined in its CIO Summit: Forging a Digital Path to Sustainable IT. She explains how sustainability and a wider ESG focus is front and centre for both Logicalis itself and its ecosystem of partners and customers.

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Refurbished IT makes environmental and economic sense

Nick Stapleton, Managing Director at ETB Technologies, explains how refurbished IT has a significant role to play in helping organisations meet’s their sustainability goals, whilst also providing the kind of cost-savings which can mean the difference between an IT project getting the greenlight or being written off as too expensive to provision.

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Customer experience key to Agilitas’s growth strategy

John Hayes-Warren, Agilitas’s Chief Revenue Officer, outlines the company’s plans to make Fiscal Year 2024 a ‘defining year’, with the focus very much on customer experience transformation, underpinned by the three core competencies of inventory assurance, professional services and smart logistics.

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News

Smith joins as companies around the globe seek to move away from legacy analytics technology, embrace generative AI to transform BI, and spark their Data Renaissance.
New Data Security Posture Management (DSPM), Inline email protection and Gen-AI security advancements safeguard data-in-motion and data-at-rest across all exfiltration channels.
Cyber security, cloud and ESG remain priorities, interest in AI continues to rise.
Alteryx AiDIN Copilot designed to streamline analytics workflows with natural language AI to make it easier to onboard new users and drive decisions up to seven times faster across the enterprise.

Expert Opinions

By Andy Mills, VP of EMEA for Cequence Security.
By David Gammie, CTO, iomart.
By Kelley Mullick, Vice President of Technology Advancement and Alliances, Iceotope.