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IT Management + Service News Videos Expert Opinions

NEWS
Transforming IT Service and Asset Management?

Ivanti Neurons for ITSM leverages Interactive Neurons powered by AI/ML to recommend and self-heal issues in real-time for contextual, personalised employee experiences in the Everywhere Workplace.

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NEWS
ManageEngine launches RMM Central

ManageEngine has launched RMM Central, a new unified remote monitoring and management solution for managed service providers (MSPs).

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Delivering data centre innovation

Pluribus Networks has introduced release 6.1 of its Linux Netvisor® ONE network operating system (OS).

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ServiceNow enables better experiences

As distributed work models become the norm, businesses need to respond quickly and effectively to the demands of their employees, especially when it comes to service issues. Historically, using multiple agents across departments has made is difficult for service and operations teams to access the...

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NEWS
Contact centres require human touch to function in a hybrid world

Contact centre leaders report empathy leads the way, hybrid models will be the future, and...

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NEWS
Oracle Cloud Infrastructure integrates with ServiceNow

OCI services now coupled with ServiceNow’s IT Operations Management (ITOM) Visibility, enabling...

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NEWS
ServiceNow and Qualtrics combine to deliver next-generation experiences

Strategic partnership also creates new IT Management solutions to help IT teams deliver more...

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NEWS
ServiceNow continues EMEA expansion

Creates 300 Dublin-based jobs.

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How IT Managers can start to optimize their Office 365 environment

Throughout the COVID-19 pandemic, Certero have been supporting organizations across the globe with...

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NEWS
Opengear expands OM2200 NetOps Console Server product line

The first NetOps console server with both Smart Out-of-Band management and advanced automation...

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NEWS
Hypercharging hybrid performance monitoring

New powerful cloud capabilities simplify complex IT environments to meet customers wherever they...

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Transforming IT at lower risk and cost

New IT platform unifies the business user experience and improves operational efficiency by...

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NEWS
High-security solution for access to critical infrastructure

World-leading technology company Bühler Group uses TeamViewer for remote maintenance and...

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NEWS
USU wins Liechtensteinische Landesbank contract

Liechtensteinische Landesbank AG (LLB) will use USU software and services to manage its IT services...

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NEWS
ServiceNow introduces new version of the Now Platform

Now Platform Quebec release features new Creator Workflows and App Engine Studio to accelerate the...

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Videos

From firefighting to frameworks: Helping MSPs scale with operational maturity

In this interview, Devang Mehta, Co-Founder & Director of Operations and Customer Success at Infrassist, explains how MSPs can move beyond reactive operations to build structured, scalable frameworks for...

Sustainable decommissioning and circular economy outcomes

Rob Bolton, CEO at n2s Bioscope, explains how n2s has formed a new three-year partnership with NTT DATA to support Virgin Media O2 across all UK data centre sites, focusing on responsible decommissioning,...

The rise of multi-signal MDR in the age of tool sprawl and identity-driven threats

In this interview, Phil Skelton, Senior Director of International Sales at eSentire, explores why modern defence demands multi-signal MDR that correlates identity, endpoint, cloud, network, and vulnerability...

Hot-water cooling addresses the AI power challenge

Dr. Peter de Bock, vice president, Data Center Energy and Cooling Technology, Eaton, discusses what the launch of the NVIDIA Rubin platform means for data centre power demand, explaining that it could be a...

Expert Opinions

Future-Proofing Data Centres: How Silicone Roofing Cuts PUE and Protects Uptime

By Errol Bull, P.E., CSI, Application Development Leader at Momentive Performance Materials Inc. Member: IIBEC, ASTM C24, ISO TC59/SC8.

Sovereignty is no longer about location

By Leonardo Boscaro, EMEA Sales Leader, Nutanix Database.

When AI hacks AI, the victims are still human

By Jorge Monteiro, CEO of Ethiack.

Managing persistent exposure: why APT defence requires a strategic shift

By Lorri Janssen-Anessi, Director of External Cybersecurity Assessments, BlueVoyant

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