NEWS
Zendesk reveals autonomous service workforce

Zendesk has outlined a new AI-focused strategy for customer service centred on combining AI capabilities with human support workflows to improve operational efficiency and service delivery.

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NEWS
Cyber security climbs the SMB agenda, as AI pressure exposes resilience gaps

New global research shows strong investment intent, yet weaknesses in day‑to‑day security and growing AI and third‑party risk are leaving many businesses exposed.

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NEWS
Data the primary AI blocker

Nasuni has published the findings from its annual industry research report, The State of Enterprise File Data Annual Report 2026.

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NEWS
Strong returns from transformation - but only with the right data foundations

Enterprises are investing heavily in digital transformation, but new research suggests the financial returns depend on taking a more deliberate, Data-First approach.

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NEWS
Sophos identifies critical weaknesses in identity security

Sophos' latest report highlights the escalating identity security challenges, with high breach...

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NEWS
Integration of Black Kite and Sayari: enhancing third-party risk management

Black Kite and Sayari have partnered to combine cyber risk data with corporate and supply chain...

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NEWS
AHEAD expands European presence with acquisition, leadership appointment, and new foundry facility near London

AHEAD expands its European presence through an acquisition, a senior appointment, and new...

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NEWS
SonicWall launches NSv XS: a future-proof virtual firewall for MSPs and MSSPs

SonicWall has introduced the NSv XS, a subscription-based virtual firewall designed for small and...

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NEWS
Alteryx supports data processing for marine environmental charity initiatives

By integrating the Alteryx One platform, the Marine Conservation Society has enhanced its data...

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NEWS
State of the channel 2026: navigating the AI era

The latest GTIA report reveals AI's dominant role in the future of IT service provision across the...

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NEWS
Organisations exposed to attack as one in three rely on adapted IT tools

63% report operational downtime while manual IT/OT coordination continues to slow response.

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NEWS
Integris expands global reach with acquisition

Integris has acquired First Focus to expand its MSP footprint and broaden services for SMB...

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NEWS
Climb Channel Solutions UK: reshaping IT distribution with 'People + Platform'

Climb Channel Solutions UK introduces a model emphasising personal connections to improve MSP...

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NEWS
AI trust fails to keep pace with rate of adoption

Two thirds of organisations (64 per cent) are actively using artificial intelligence across the UK,...

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NEWS
AI adoption is accelerating identity sprawl

Keeper Security has released its latest global insight report, “Identity Security at Machine...

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Videos

Tim Collier, director and UK data centre lead at Turner & Townsend, explains what’s needed to build confidence in the industry and to deliver data centres on schedule, how to navigate heightened competition...
Katie Coulson, Executive Vice President and General Manager, Skanska Advanced Technology, discusses the many factors which need to be considered when delivering a data centre design and build, including the...
Zeki Turedi, CrowdStrike Field CTO Europe, discusses the findings of the company’s 2026 Global Threat Report, which reveals that AI is accelerating the adversary and expanding the enterprise attack surface....
Carlson Choi, COO of Slide, outlines how Slide is rebuilding backup and disaster recovery for modern MSPs, moving away from legacy systems toward a platform built for security, speed, and scale. He discusses...

Expert Opinions

By: Brian Kreidler, Team Leader Project Engineering, ZIEHL-ABEGG Inc.
By Aurore Knight, Associate Director, Black & White Engineering.
At Atlassian Team '26 in Anaheim, industry leaders gathered to explore the next phase of AI, where context-aware systems and platform enhancements are set to redefine how work is automated and scaled across...