NEWS
43% of enterprise AI initiatives may fail as leaders face shrinking timelines for impact

HCLTech has released findings from its latest Enterprise AI Market Report, The AI Impact Imperatives, 2026, highlighting a growing execution gap as enterprises race to scale AI while facing mounting pressure to deliver results within increasingly compressed timeframes.

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NEWS
SMBs hit a cybersecurity breaking point

New global research shows internal teams can’t keep pace, fueling demand for always-on, outcome-driven security services.

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NEWS
Zendesk reveals autonomous service workforce

Zendesk has outlined a new AI-focused strategy for customer service centred on combining AI capabilities with human support workflows to improve operational efficiency and service delivery.

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NEWS
Cyber security climbs the SMB agenda, as AI pressure exposes resilience gaps

New global research shows strong investment intent, yet weaknesses in day‑to‑day security and growing AI and third‑party risk are leaving many businesses exposed.

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NEWS
Data the primary AI blocker

Nasuni has published the findings from its annual industry research report, The State of Enterprise...

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NEWS
Strong returns from transformation - but only with the right data foundations

Enterprises are investing heavily in digital transformation, but new research suggests the...

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NEWS
Sophos identifies critical weaknesses in identity security

Sophos' latest report highlights the escalating identity security challenges, with high breach...

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NEWS
Integration of Black Kite and Sayari: enhancing third-party risk management

Black Kite and Sayari have partnered to combine cyber risk data with corporate and supply chain...

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NEWS
AHEAD expands European presence with acquisition, leadership appointment, and new foundry facility near London

AHEAD expands its European presence through an acquisition, a senior appointment, and new...

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NEWS
SonicWall launches NSv XS: a future-proof virtual firewall for MSPs and MSSPs

SonicWall has introduced the NSv XS, a subscription-based virtual firewall designed for small and...

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NEWS
Alteryx supports data processing for marine environmental charity initiatives

By integrating the Alteryx One platform, the Marine Conservation Society has enhanced its data...

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NEWS
State of the channel 2026: navigating the AI era

The latest GTIA report reveals AI's dominant role in the future of IT service provision across the...

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NEWS
Organisations exposed to attack as one in three rely on adapted IT tools

63% report operational downtime while manual IT/OT coordination continues to slow response.

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NEWS
Integris expands global reach with acquisition

Integris has acquired First Focus to expand its MSP footprint and broaden services for SMB...

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NEWS
Climb Channel Solutions UK: reshaping IT distribution with 'People + Platform'

Climb Channel Solutions UK introduces a model emphasising personal connections to improve MSP...

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Videos

In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service...
Adhum Carter Wolde-Lule, Director at Prism Power Group, highlights the fact that switchgear is fast becoming one of the biggest hidden constraints in UK (and elssehwere) commercial construction - with data...
Carlson Choi, COO of Slide, outlines how Slide is rebuilding backup and disaster recovery for modern MSPs, moving away from legacy systems toward a platform built for security, speed, and scale. He discusses...

Expert Opinions

In a Q&A with Zendesk’s VP Marketing EMEA, Emma Acton reflects on how enterprise marketing is evolving. She discusses the shift towards brand-led demand, the continued evolution of account-based marketing,...
Zendesk EMEA CTO Matthias Goehler discusses how AI is reshaping customer service, from automation and cross-channel experiences to security, human empathy, and the shift toward more proactive support.
By Ben Allcock, Vice President – B2B, TP-Link UK&I.
Westcon-Comstor reports sales growth and profitability by focusing on software and services, driving margin expansion and adapting to market trends.