NEWS
Almost half of consumers stop doing business with a company after one bad experience

Five9 has released its 2025 Business Leaders Customer Experience Report offering analysis of CX trends shaping how global business leaders create enduring customer experiences in the era of The New CX. Based on a survey of over 400 senior business decision-makers across the US, UK, and Canada, the...

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NEWS
AI accelerates both attacks and defences, but critical security gaps persist

Delinea has unveiled new research highlighting how ransomware attacks have continued to surge over the past year, despite fewer victims paying. Over two-thirds (69%) of organisations globally have fallen victim to ransomware, with 27% being hit more than once. Meanwhile, attackers are harnessing AI...

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NEWS
SailPoint research highlights rapid AI agent adoption, driving urgent need for evolved security

96% of tech professionals view AI agents as a growing security risk, yet 98% of organisations plan to expand adoption.

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NEWS
Opportunities to optimise ServiceNow operations

xtype’s 2025 State of ServiceNow Operations Report identifies key optimisation areas as organisations expand their ServiceNow implementations.

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NEWS
AI is now the leading security concern

AI surpasses ransomware as the top concern, as organizations navigate the double-edged sword of...

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NEWS
Workforce crisis sparks debate over HR & IT merger

New study of global tech leaders finds IT leaders believe combining functions could boost...

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NEWS
Threat intelligence is critical - but how to operationalise it?

Cyware survey identifies significant gaps in internal collaboration, tool integration, and...

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NEWS
77% of engineering leaders identify AI integration in apps as a major challenge

Seventy-seven per cent of engineering leaders identify building AI capabilities into applications...

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NEWS
Data streaming enables AI product innovation

In the largest global report on data streaming, 89% say DSPs make AI adoption easier.

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NEWS
AI's fast-moving ecosystem is top GenAI-related security risk

73% are investing in AI-specific security tools with either new or existing budgets.

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NEWS
Nine in ten public sector organisations to focus on agentic AI in the next 2-3 years

Public sector organizations recognize the potential of AI for enhancing decision making, improving...

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NEWS
AI calls for cyber resilience rethink

Unveiled at the RSAC™ Conference, the 2025 LevelBlue Futures Report finds only 29% of executives...

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NEWS
European business leaders and general public deeply divided on attitudes to impact of disruptive technologies

New study reveals average 29 point gap in sentiment between business and the public across all...

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NEWS
Falling expectation among business leaders that AI will replace people

55% of businesses admit wrong decisions in making employees redundant when bringing AI into the...

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NEWS
Research reveals key observability trends

Observability programme maturity is uneven across data quality, data pipelines, and AI/ML models,...

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Videos

Dom Selvon, Chief Technology Officer, at Valliance, an AI consultancy, argues that, with boards and leadership teams under pressure to deploy AI quickly, many organisations are investing in agents that...
In this interview, Emma Acton, EMEA VP Marketing at Zendesk, discusses how marketing is evolving across a highly diverse regional landscape. She explores the tension between brand building and demand...
In this interview, Lee Clark, Cyber Intelligence Production Manager at RH-ISAC, discusses the evolving role of threat intelligence. He explores how organisations are shifting from reactive security approaches...
In this interview, Emma Acton, EMEA VP Marketing at Zendesk, discusses how marketing is evolving across a highly diverse regional landscape. She explores the tension between brand building and demand...

Expert Opinions

By Krish Prasad, Senior Vice President and General Manager, VCF Division, Broadcom.
Mike Fry, Infrastructure Data & Security Solutions Director at Logicalis UKI, discusses why many organisations are discovering that while launching AI is relatively straightforward, scaling it across the...
By Moorthy Palanivelu, Regional Sales Manager, Envirogen.
By Dr Vincent Thornley, managing director of Fundamentals at EA Technology,, whose voltage control solutions are used by every UK electricity network operator. Fundamentals also co-founded and co-hosts the...