NEWS
Generative and agentic AI set to transform customer service

With less than half of consumers happy with the service they receive and only 16% of agents satisfied with their roles, AI-led transformation can unlock significant commercial potential; but customers still want a ‘human factor’.

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NEWS
Channel partners eye cloud growth but must upskill to seize opportunities

Survey of nearly 900 Westcon-Comstor partners across eight countries reveals a desire to develop cloud capabilities amid strong customer demand.

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NEWS
More than half of UK workers would leave their job due to overcomplicated IT systems

59% of UK employees in large businesses are feeling overwhelmed by workplace tech, with 65% of workers in the largest businesses wanting more simplified workplace technology.

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NEWS
ServiceNow to extend leading agentic AI to every employee

ServiceNow’s agentic AI and automation strengths plus Moveworks’ front‑end AI assistant and enterprise search technology to accelerate enterprise AI adoption and innovation.

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NEWS
Talent shortage concerns drive shift to skills-based strategies

Workday has released “The Global State of Skills”, revealing a pressing challenge for...

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NEWS
Significant growth opportunity for global MSPs with cybersecurity leading the way

Research highlights key disruptive trends including the buildout of true cyber resilience, as well...

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NEWS
Gartner identifies top trends in data and analytics for 2025

Gartner has identified the top data and analytics (D&A) trends for 2025 that are driving the...

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NEWS
Keepit report highlights importance of data governance in the age of AI and cyberthreats

Intelligent data governance: Guiding CISOs and CIOs towards cyber resilience through data...

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NEWS
IT professionals suffering from burnout

Almost three quarters (73%) of European IT professionals have experienced work-related stress or...

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NEWS
Businesses intrigued as to AI and sustainability link

More than one in two organisations acknowledge gap in understanding how digital technology can...

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NEWS
IT Trends Report highlights the rise of the IT generalist

78% of IT professionals report work stressors prevent them from upskilling; integrating AI and...

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NEWS
Manufacturers embracing AI, but data gaps remain

The Riverbed Global AI & Digital Experience Survey explores the trends, challenges, gaps and...

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NEWS
BNP Paribas opens technology refurbishment and remarketing centre in France

The new 3,500 square metre technology refurbishment and remarketing centre in Buchelay (Yvelines)...

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NEWS
OT/ICS cyber threats escalate

Dragos has released the Dragos 2025 OT/ICS Cybersecurity Report, our 8th Annual Year in Review, the...

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NEWS
Containerisation gains momentum

Nutanix study highlights how UK organisations are embracing cloud-native technologies while...

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Videos

In this discussion, David Primor, CEO of Cynomi, and Dennis Boone, President of SlashBlue, explore why third-party risk management is rapidly becoming essential for MSPs and MSSPs. They share real-world...
As AI tools evolve into a rapidly growing digital workforce, organisations are being forced to rethink how they secure them. In this conversation, Steve Wilson, Chief AI Officer at Exabeam, explains why AI...
Matt Wilkins, Global Director of Design and Engineering at Colt DCS, explains that data centre operators need ‘controlled flexibility’ now more than ever, as tightened regulatory environments, skills gaps,...
In this interview, Melanie Douglas, Sales Manager EMEA & Global Partner Program Manager, discusses how the company is evolving its Microsoft 365 migration expertise into AI readiness, governance, and Copilot...

Expert Opinions

In data centres, direct-to-chip liquid cooling relies on fast-acting valves to regulate coolant flow and protect servers from overheating. Yet across server racks operating 24/7, the cumulative energy demand...
By Fabrizio Landini, Global Data Centre Segment Leader, Hitachi Group.
By Danny Kirby (Senior Account Director at Cameo Services) and Iain Burton (Strategic Account Director at RTK Group).
By Graham Jarvis, Freelance Business and Technology Journalist.