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Forescout Technologies unveils segmentation solution focusing on device identity and behaviour,...
Helps customers unlock key insights to improve IT performance.
As AI becomes central to business operations, UK CIOs focus on aligning strategies, governance, and...
A new report examines factors influencing Britain’s AI deployment, from workforce concerns to...
Examining the adoption of agentic AI, focusing on trust and process orchestration in business...
Leading trust deploys Citrix technology to meet the demands of evolving into an Integrated Care...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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