NEWS

Unified observability a key productivity and CX driver

A new survey from leading market research firm IDC reveals that a unified view of digital infrastructure is essential for IT teams that must improve the digital customer experience while boosting overall organizational productivity.

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NEWS

Survey identifies key database monitoring challenges

A sector analysis of the results from a major database monitoring survey has revealed how and why the growth, complexity, and management of database estates in Financial Services is different to other industry sectors. The results clarify the areas businesses in the sector should consider when including their database estates in digital transformation initiatives.

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NEWS

DORA metrics accelerate the mainframe DevOps journey

New enhancements include Venafi integration for better security controls.

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BLOG

A defining moment: the next 12 months will be critical for businesses on their journey to full-stack observability

New research from Cisco AppDynamics shows that the journey to full-stack observability is well underway. By James Harvey, Executive CTO EMEAR at Cisco AppDynamics

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NEWS

ScienceLogic expands reach to South Africa amid demand for AIOps

ScienceLogic appoints Corr-Serve as value added distributor to bolster AIOps managed services channel.

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Integrated solution based on artificial intelligence (AI), observation, insight, and proactivity...
Virtual Instruments has introduced the next generation of VirtualWisdom, the industry’s most...
The fast growth startup expanded its use of Freshworks’ ITSM platform Freshservice across...
Joint research by SDI and Freshworks reveals that only 38% of service desk teams provide businesses...
ControlUp IT Service Management Connector delivers efficiency, automation, and cost reduction for...
Managed services provider selects SolarWinds MSP for remote monitoring and support.
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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