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The efficiency of the Freshservice ITSM solution accelerated the global hotel group’s digital transformation efforts.
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New integrations empower customers to accelerate DevOps at scale through visibility into IT assets and self-service automation.
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Leading agentless device security platform provider Armis, and cloud visibility and analytics pioneer Gigamon, have introdued a joint solution that enables organisations to reduce business risk and increase security through real-time and continuous protection for managed, unmanaged, and IoT devices.
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Initiative designed to detect and mitigate cyberattacks to prevent potential disruptions in Japan's network availability.
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39% of employees who use business applications daily spend up to 30 minutes a day looking for support, totting up to more than three working weeks a year.
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Automated assurance software rapidly resolves network issues and improves service reliability.
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Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.
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