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Lansweeper, provider of the IT asset management solution of the same name, has announced its new...
One of Arizona’s largest utility providers, Salt River Project, has adopted the ScienceLogic SL1...
New solutions expand the contextual data ingested into Dynatrace, further enhancing Artificial...
Satisfaction with IT service desks improved in 65% of businesses following COVID-19 lockdowns;...
Opsview Monitor 6.0 will allow businesses to enjoy far more effective IT performance through...
LogicMonitor’s 2019 IT Outage Impact Study finds 38% of IT decision makers in the UK expect to...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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