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Database Performance Analyzer 12.0 introduces new query performance analyser and table tuning...
New insights examine how agentic AI is being adopted in customer service and its impact on...
Kaseya has unveiled several new workflow integrations and product enhancements to the Kaseya IT...
Rubrik introduces a solution for data sovereignty, enabling management of data within specified...
European broadband standards aim to lower energy use in homes, with potential savings comparable to...
Splunk has released The State of Observability 2024 report in collaboration with Enterprise...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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